Job Expired

Position: Digital Financial Services (DFS) Manager – 1 Post

Job Type: Full-Time
Job Location: Dar es Salaam, Tanzania

Job Description

The DFS Manager will oversee the development and execution of ASAMTL’s DFS strategy, ensuring the seamless delivery of digital financial services that align with the company’s business objectives. The ideal candidate will have a strong background in microfinance/banking operations and digital innovation.

Key Responsibilities

Strategic Leadership:
- Develop and manage ASAMTL’s DFS strategy to enhance financial inclusion and customer satisfaction.
Product Management:
- Oversee the development, management, and optimization of digital financial products.
- Ensure digital products comply with BOT, TCRA, and FCC guidelines and regulations.
Collaboration and Coordination:
- Work with technology, marketing, and operations teams to ensure seamless customer experiences.
- Collaborate with financial service providers, policymakers, and regulators to enable adoption of DFS.
Performance Monitoring:
- Monitor DFS performance metrics and provide actionable feedback for improvement.
- Design and execute strategies to expand access to finance and promote inclusive digital economies.
Training and Support:
- Conduct training for internal teams on product functionality and updates.
- Troubleshoot and resolve technical issues related to DFS.
Innovation and Compliance:
- Leverage technologies such as mobile money and fintech to build innovative products.
- Ensure business models for digital channels are compliant with legal and financial regulations.

Qualifications and Experience

Educational Background:
- Bachelor’s degree in Business, Finance, IT, or related field (MBA preferred).
Professional Experience:
- 5+ years in digital financial services, product management, or a similar role.
- Experience in Fintech, MNOs, or digital business models such as e-commerce and B2B/B2C marketplaces is an added advantage.
Skills and Expertise:
- Strong leadership skills and experience managing teams.
- Excellent communication, analytical, and presentation skills.
- Clear understanding of customer experience principles and DFS operations.
- Knowledge of anti-money laundering and compliance-related legislation.
- Proven problem-solving and technical troubleshooting abilities.

Remuneration

ASAMTL offers an attractive salary package that reflects the candidate’s skills, experience, and competencies.

Application Requirements

Interested candidates must submit the following:

Application Letter explaining their suitability for the role.
Updated Curriculum Vitae (CV) detailing work experience, skills, and contacts of three referees.
One passport-size photograph attached to the CV.

Mode of Application

Applications can be submitted via email to recruitment@asatanzania.co.tz or delivered in person to:
ASAMTL Head Office
House No. 01, Plot No. 87, Msese Street,
Kinondoni Road (Near Kinondoni Makaburini),
Dar es Salaam, Tanzania.

Application Deadline: 15th February 2025, by 5:00 PM

Important Notes

Only shortlisted candidates will be contacted for interviews.
Phone inquiries are not allowed.
No allowances will be provided for attending interviews.

Take on this leadership role and contribute to transforming financial services in Tanzania as the Digital Financial Services (DFS) Manager at ASA Microfinance Tanzania Limited!