Revenue Assurance Manager at NMB Bank

Revenue Assurance Manager

NMB Bank

Job Locati :Head Office, Hq

Job Purpose:

Manage revenue assurance activities across Business
Ctinuously identify and mitigate financial risks within revenues, margins and cash flows
identify and deliver opportunities and solutis to improve performance across all Retail Products, Pricing and Insights
Maintain an end-to-end view of all customer related revenue processes across Retail Business

Main Respsibilities:

Detect and plug revenue leakages
Identify missed revenue opportunities
Ctinuous review of service paths and revenue paths
Provide weekly/mthly reports in a timely manner as required
Cduct Deep dives into various Retail Products, Pricing and Insights highlighting key insights into
– Revenue Driver Trends
– Expense Driver Trends
– Utilizati
– Optimizati opportunities
– Active Customer trends
Drive a culture of operatial revenue assurance across business from
– Product creatis
– Revenue analysis,
– Engaging and influencing all stakeholders who impact or are impacted by revenue process.
Map and implement ctrol routines for all revenue affecting activities including discounts, adjustment and promotis as well as co-ordinate efforts to develop policies and procedures that streamline revenue assurance processes
Regularly review and ensure that published tariffs/business rules are implemented accurately in CBS or any or relevant system
Being pro-active to identify product issues and resolve m timely in a proactive manner.
Improve product portfolio within authority level according to set standards.
Manage relatiships with business partners and all or stakeholders.

Knowledge and Skills:

• A comprehensive knowledge of Banking products and systems that support m.
• Cversant of product offerings in wider financial services industry.
• Detailed knowledge of Retail buying behavior, marketing techniques and evolving trends
• An understanding of customer segmentati ory and practice.
• A good understanding of legislati related to financial services and channel delivery
• A good knowledge of cstructing reports, executive summaries and briefs
• Communicati skills both written and oral
• Strg Analytical skills; project management skills
• SQL; R or Pyth Statistical Programming
• Data Visualizati
• MS Excel proficiency
• Good interpersal and networking skills
• Ability to explain and handle complex informati clearly and simply
• Presentati and training skills
• Ability to deal professially, cfidently and effectively with staff at all levels, internally and externally
• Cversant in customer segmentati, pricing and product development procedures/processes.

Qualificatis and Experience:

Bachelor’s degree in Computer Science, Business, Accountancy, and Ecomics, Finance or any or related field.
Any course or training in product development is an added advantage
A minimum of 3 years of working experience in commercial or assurance functis in financial services industry

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse envirment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strgly encouraged to apply for this positi.

NMB Bank Plc does not charge any fee in cnecti with applicati or recruitment process. Should you receive a solicitati for payment of a fee, please disregard it.

ly shortlisted candidates will be ctacted.

Job opening date : 05-Mar-2025Job closing date : 19-Mar-2025

How to Apply:

CLICK HERE TO APPLY

Revenue Assurance Manager at NMB Bank .