Assistant Food and Beverage Manager

Position: Assistant Food and Beverage Manager
Department: Food and Beverage
Reports To: Food and Beverage Manager
Job Type: Full-time

Job Summary

The Assistant Food & Beverage Manager is responsible for organizing, operating, and developing the Food & Beverage department to ensure smooth and efficient service. The role focuses on maintaining high service standards, maximizing profitability, and creating guest satisfaction by delivering exceptional food and beverage service.

Responsibilities

• Develop and implement food and beverage promotions, strategies, and special events in collaboration with the Food and Beverage Manager and Executive Chef.
• Maintain optimum sales volume and work toward achieving sales objectives set by management.
• Motivate and train restaurant service personnel to ensure guest satisfaction and staff satisfaction.
• Follow food and beverage sales and control procedures as directed by management.
• Handle guest complaints and resolve grievances effectively.
• Oversee menu planning, coordination, and negotiations.
• Ensure service standards are met and address any guest complaints promptly.
• Coordinate venue upkeep and cleanliness with housekeeping and maintenance teams.
• Ensure staff adherence to grooming and uniform standards.
• Implement directives from the Food and Beverage Manager and Hotel General Manager.
• Comply with health and safety regulations and address challenges as needed.
• Supervise table service, ensuring correct order-taking, sequencing, and food quality.
• Assess staff performance periodically and provide feedback.
• Maintain and improve standard operating procedures for food service.
• Deliver creativity and leadership to meet operational business needs.
• Focus on key metrics: engagement, guest experience, revenue, margins, and competitive positioning.
• Develop and manage the food and beverage budget in line with forecasts.
• Oversee operations for restaurants, banquet functions, and in-room dining while introducing innovative methods.

Qualifications

• Bachelor’s Degree in Tourism, Hospitality, or a related field.
• 3–5 years of experience in food and beverage management.
• Experience managing multi-site outlets in an F&B environment.
• Strong leadership skills with the ability to manage a multicultural team.
• Proficiency in computer software programs (e.g., MS Office, Google Suite).

How to Apply

Interested candidates should submit the following:

• Application letter.
• Detailed CV.
• Names and contact information (email addresses and phone numbers) of three referees.

Note: Clearly indicate the position title applied for in the email subject line.

Submit applications to:
Email: hr@ramadaresortdar.com

Deadline: Applications must be submitted by 31st January 2025.

Ramada Resort Hotel is an equal opportunity employer and encourages diversity in the workplace.