NOC Specialist Job Opportunity at Simbanet

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Oct 8, 2025 - 09:00

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NOC Specialist Job Opportunity at Simbanet

Position: NOC Specialist

Simbanet Ltd

Dar es salaam

SimbaNET (T) Limited is a Licensed Public Data Operator with National and International Applications License.

SimbaNET Limited, part of the Wananchi Group, is one of Eastern Africa’s leading internet, data, and multimedia communication solutions providers. SimbaNET seeks to recruit a highly competent, self-motivated, and professional individual for the position of NOC Specialist.

Job Purpose

Configure customer services with subscribed QoS and policies across all elements and devices.
Act as a technical escalation point and provide advanced troubleshooting for service-related challenges, ensuring timely resolution within MTTR and SLA.
Provide Root Cause Analysis (RCA) in the Reason for Outage (RFO) reports.

Job Responsibilities

Manage performance of the core, distribution, and access infrastructure, including transmission networks, upstream IPLC, and Internet capacities (POPs).
Ensure continuous service with high availability and minimal disruption, targeting an uptime of 99.9%.
Safeguard network infrastructure against unauthorized access and abuse of services.
Work independently and collaboratively to perform accurate root cause analysis and resolve multi-system dependencies.
Plan, design, coordinate, and implement network projects within the department and company-wide to ensure customer requests are addressed effectively and timely.
Prepare and maintain network diagrams and reports to support operations and documentation.
Conduct thorough monitoring of capacity utilization across all network devices, services, and core/distribution/access networks.
Ensure timely escalation and minimal MTTR for any noted service degradation or failures.

Skills, Knowledge, and Abilities

Minimum of 3+ years of relevant experience in network operations or related roles.
Strong knowledge of configuration and monitoring of routing protocols (IS-IS, BGP, etc.).
Hands-on experience in Campus, Distribution, and Core Switching configuration and monitoring.
Basic understanding of Power/UPS scaling and optimization.
Deep understanding of NOC functions, including monitoring, advanced troubleshooting, and analysis tools.
Expertise in IP/MPLS design, implementation, optimization, and troubleshooting.
Familiar with VSAT networks – installation and configurations.
Skilled in LAN policy design, implementation, and troubleshooting, including network services and security.
Knowledge of Fiber network restoration, design, and best practices.
Strong analytical, documentation, and reporting skills.

Education and Certifications