Sales Assistant Job Opportunity at The Tanzanite Experience

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Oct 6, 2025 - 12:01

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Sales Assistant Job Opportunity at The Tanzanite Experience

Job Title: Sales Assistant

Company: The Tanzanite Experience

Industry: Hospitality

Location: Arusha

Employment Type: Full-time

Qualifications

At least a Diploma in Business Administration, Business Management, Public Relations or a related field.
At least three (2) years of industry-related sales experience.
In-depth knowledge of products and services offered by Tanzanite Experience.

Responsibilities

Make sure they welcome all customers who enter the shop in a very warm and positive way.
Take customers on a guided tour of the museum with thorough product knowledge.
Completing stock control sheets at the start and end of the day;
Displaying stock on the display cabinets every day, make sure it looks orderly and neat in appearance and ensure price tags are attached to merchandise;
Responsible for processing cash and card payments and completing all sales documents for customers;
Ensuring outlets as per the rotational roster are opened on time and ensuring that you are always present and on time;
Ensuring outlets are always clean, all tools are in place and that all equipment is fully operational;
Reporting immediately to the Sales Manager/Operations Manager when any equipment is not functioning, i.e. EFD, AC, Lights, PDQ, etc.
Ensuring the support phone left in your custody is on at all times;
Assist the Sales Manager in any work required.
Undertake sales process, cash and card payments in addition to museum tours;
Updating job knowledge by participating in educational opportunities and self-learning activities in addition to periodical job training;
Put forward recommendations on areas to improve to achieve a higher sales bracket.
Participate in routine marketing events to help achieve a higher sales bracket.
Reporting discrepancies and problems to the Sales Manager.
Answering queries from customers, together with giving advice and guidance on product selection.
Keeping up to date with special promotions and highlighting the same to customers;
Following policies & procedures relating to cash and stock handling;
Giving advice and guidance to assist customers in making their selection