Managed Services Account Manager at Computer Center

Managed Services Account Manager at Computer Center

Position: Managed Services Account Manager

Computer Center 

The duties and responsibilities are as per attached herein

• Identify and generate potential leads and qualify sales opportunities.
• Manage the sales process from opportunity creation through to successful closure.
• Build and maintain strong relationships with customers to ensure satisfaction and long-term engagement.
• Acquire new customers and expand the organization’s client base.
• Develop and implement strategies to achieve assigned sales targets.
• Generate additional business from existing clients through cross-selling, upselling, and referrals.
• Coordinate with internal departments to ensure effective service delivery and customer support.
• Negotiate contracts and commercial terms with customers in line with company guidelines.
• Stay informed about industry trends, market conditions, and competitor activities and provide relevant insights.
• Deliver presentations and proposals to prospective and existing customers.
• Collaborate with the marketing department to support marketing initiatives and campaigns.
• Maintain regular engagement with customers through meetings, calls, and events to strengthen relationships.
• Identify and escalate customer issues or operational challenges to management in a timely manner.

Key Deliverables:

• Meet Sales Targets
• Build Strong Relations with Vendors and Clients
• Vendor Certifications for Delivery Team
• Develop Management and Leadership Skills
• Timely renewals and invoicing
• Solution serviced business growth
• Healthy opportunities
• Relationship management
• Healthy funnel

Certifications /Training 

• A Bachelor’s Degree in Business Administration, Marketing, Sales, Business Management, or a related field is required.
• The candidate should have a minimum of 3–5 years of relevant experience in sales, business development, account management, or a similar role.
• The role requires strong communication, negotiation, and presentation skills, as well as the ability to build and maintain strong relationships with clients.
• The candidate should also demonstrate the ability to identify new business opportunities, manage the sales cycle from lead generation to closure, and achieve sales targets.
• Knowledge of market trends, competitor activities, and customer relationship management practices is essential.
• Proficiency in Microsoft Office applications and CRM tools will be an added advantage, along with strong organizational, analytical, and teamwork skills.

Send your CV and Application:  egnesia.Mosha@cctz.co.tz, hr.admin@cctz.co.tz and hr@cctz.co.tz