11 Relationship Officers – Business Banking at DCB Commercial Bank Plc

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Mar 21, 2026 - 09:01

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11 Relationship Officers – Business Banking at DCB Commercial Bank Plc

Position: Relationship Officers – Business Banking – 11 Positions

DCB Commercial Bank Plc

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance clients, small to medium-sized businesses (MSMEs), as well as large corporate clients.

It maintains a wide branch network with over 8 branches, more than 1,000 DCB Wakala Agents, and over 280 UmojaSwitch ATMs. These serve more than 3 million customers across the country.

Position: Relationship Officer, Business Banking (11 positions)

The successful candidate will be responsible for growing liabilities and deposits, maintaining a quality portfolio, and earning income. This is achieved by engaging both DCB and non-DCB business and corporate clients to ensure the bank’s strategy is achieved.

Key Responsibilities

Work with Relationship/Branch Managers to grow the business portfolio through product volume, new client acquisition, and increasing the number of products held per client.
Develop and implement client acquisition strategies to identify the right product and service opportunities to offer clients.
Attain incremental sales through nurturing relationships with existing clients, understanding and anticipating their needs, and providing suitable financial services.
Maintain product knowledge and work closely with the product team in developing tailor-made solutions according to customer needs.
Support the maintenance of the potential clients list in relevant sectors, as well as refining the list in liaison with relevant stakeholders.
Participate in sales planning initiatives and design appropriate relationship plans to generate new business through marketing calls, promotions, and presentations.
Adhere to the expected level of due diligence, internal policies, and KYC norms while opening new accounts.
Proactively conduct pre- and post-monitoring visits to clients, ensuring clients’ ability to make repayments based on their financial and personal circumstances.
Achieve prescribed disbursement and deposit weekly and monthly targets.
Write and submit periodic status reports to the Branch Manager, including daily activity reports and calls/follow-ups made.

Qualifications and Experience

Bachelor’s degree from a recognized institution.
3 years’ experience in a sales and client management role in a financial institution.
Good working knowledge of the business banking environment and practices in Dar es Salaam.
Good selling and negotiation skills.
Customer-centric approach with excellent communication skills.
Proficient in the use of Microsoft Office tools.

How to Apply

If you believe you are the right candidate for this position, kindly submit your application with: