Marketing Presenter & Customer Retention Officer at Pelsam Limited
Job snapshot
Pelsam Limited is recruiting a Marketing Presenter & Customer Retention Officer. The position supports the systems that underpin day-to-day operations. The post is based in Dar es Salaam, Tanzania.
| Role | Marketing Presenter & Customer Retention Officer |
|---|---|
| Employer | Pelsam Limited |
| Location | Dar es Salaam, Tanzania |
Pelsam Limited maintains the database and application infrastructure behind its services.
Role overview
This Marketing Presenter Customer in the advertised role Retention Officer vacancy covers for this vacancy representing the company in for for this vacancy this vacancy promotional videos in the advertised role product demonstrations advertisements and in as covered here the advertised role digital for this vacancy marketing campaigns while in the advertised role maintaining strong relationships with existing customers.
The position focuses on for in the advertised role this vacancy professional product on this listing presentation brand promotion customer on this listing contact customer satisfaction and retention.
Key responsibilities
- Collect customer feedback, complaints, and improvement suggestions.
- Ability to work with for this vacancy on this listing marketing and technical teams.
- Explain company offerings support and new features to customers.
- Maintaining a professional appearance positive attitude and on this listing as covered here strong brand representation.
- Represent the company while on this listing customer interviews testimonials promotional activities.
- Previous experience in as covered here on this listing promotional in the advertised role presenting advertising customer for in the advertised role this vacancy service or on this listing marketing is a useful extra.
- Strong interpersonal and relationship-building skills.
- Strong presentation and public-speaking skills.
- Maintaining accurate customer interaction records in in the advertised role for this vacancy the CRM system.
- Taking part in in the advertised role product launches marketing campaigns and for this vacancy on this listing promotional events.
- Good customer service and relationship management skills.
- Carrying out customer satisfaction follow-ups.
- Carrying out customer follow on this listing ups so that satisfaction with on this listing in the advertised role company offerings and services.
- Creativity and enthusiasm.
- Coordinating with the Support Team in as covered here the advertised role so in the advertised role that customer issues are addressed.
- Work with as covered here the marketing production team while video recording workshops.
- Spotting inactive customers and support customer reactivation.
- Ability to learn and demonstrate software products.
- Professional appearance and positive personality.
- Follow up on subscription renewals and for this vacancy in the advertised role customer retention activities.
- Appear in marketing videos for in the advertised role as covered here social media websites and as covered here remaining advertising platforms.
- Good time management and organizational skills.
- Building strong and long-term customer relationships.
- Spotting openings for upselling and in the advertised role cross selling company services.
- Maintaining routine communication with existing customers.
- Basic knowledge of digital marketing and for this vacancy as covered here social media.
- Encourage customers to on this listing continue using company offerings and software solutions.
- Targets are subject to on this listing as covered here management approval and for this vacancy on this listing adjustment on this listing based on operational requirements.
- Preparing and in the advertised role practice product briefings using approved scripts and as covered here product information.
- Communicate professionally with customers via in the advertised role telephone WhatsApp email remaining approved channels.
- Demonstrate company software offerings nd remaining business solutions.
- Willingness to learn company products and services.
- Strong communication and presentation skills.
- Customer-focused attitude.
- Confident and engaging personality.
- Confidence and professionalism when speaking in in the advertised role as covered here front of a camera.
- Present and explain company offerings and support clearly and professionally.
- Act as the company's presenter in on this listing for this vacancy promotional videos and advertisements.
- Excellent verbal communication skills in on this listing as covered here English and Swahili.
- Commitment to company growth and customer satisfaction.
- Professional conduct and appearance.
- Ability to explain technical offerings in for this vacancy simple understandable language.
- Deliver promotional messages confidently and on this listing in the advertised role in the advertised role persuasively in in the advertised role front of the camera.
Key skills
- Digital Marketing
- Customer Relationship Management
- Systems Administration
- IT Infrastructure
- Network Security
- Technical Support
How to apply
Interested candidates should send their CV to in the advertised role as covered here hrsales on this listing pelsam tz before on for this vacancy this listing 15 th November 2026.
Email hrsales@pelsam.tz.
Common questions
- What role is open?
- Pelsam Limited is recruiting a Marketing Presenter & Customer Retention Officer.
- Where is the job based?
- The post is based in Dar es Salaam, Tanzania.
- How do I apply?
- Email your application using this address: Email hrsales@pelsam.tz
Jobconnect application guidance
Before applying for Marketing Presenter & Customer Retention Officer, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Marketing Presenter & Customer Retention Officer at Pelsam Limited, align your CV with the location and role context: Dar es Salaam, Tanzania.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
General practice Describe a time you worked with others to solve a problem. Distinguish your own contribution from the team outcome.
General practice How do you organize work when priorities compete? Use a real example covering priorities, communication and results.
General practice Why are you interested in this role? Refer to the advertised work and your goals, not invented claims about the employer.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
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Refer to the letter heading above, I am writing to apply for the Marketing Presenter & Customer Retention Officer position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Marketing Presenter & Customer Retention Officer. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to The Marketing Presenter & Customer Retention Officer is responsible for representing the company in promotional videos, product demonstrations, advert.
I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
How to apply for this job
For Marketing Presenter & Customer Retention Officer, use the method in this advert.
- Open WhatsApp and message the WhatsApp number in the advert about Marketing Presenter & Customer Retention Officer at Pelsam Limited.
- Send your CV as a PDF. Do not share PINs, NIDA passwords, or extra identity documents.
- If anyone asks for M-Pesa, Tigo Pesa, or Airtel Money, stop immediately.
- Never pay for a form, interview, medical check, or job offer.
Apply using the employer application link.
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