Key Account Executives (KAE)
Job snapshot
TEF Consult is recruiting a Key Account Executives (KAE). The post sits inside the finance function, where accuracy and controls matter most. The post is based in tanzania.
| Role | Key Account Executives (KAE) |
|---|---|
| Employer | TEF Consult |
| Location | tanzania |
| Team | Finance |
| Job type | Full Time |
TEF Consult operates a finance function with reconciliation and reporting at its core.
Role overview
The Key Account Executive (KAE) role is designed to strengthen and protect high-value merchant accounts while driving revenue growth through deeper engagement, service excellence, and transaction optimization.
Rather than focusing on broad-scale merchant acquisition, this role is centered on managing a portfolio of priority merchants in sectors such as.
Wholesale and FMCG networks.
Petrol stations.
Retail chains.
High-end hospitality businesses.
Pharmacies and essential service providers.
The successful candidate will act as the dedicated owner of assigned key accounts, ensuring merchant loyalty, preventing churn, and increasing transaction volumes and value.
Core Pillars of the Role.
A. Relationship Management (Concierge Approach).
Serve as the single point of contact for a portfolio of high-impact merchants.
carrying out daily transaction monitoring and initiate immediate follow-ups when activity drops.
carrying out regular field visits to build trust, check system health, and ensure strong brand presence.
Take full ownership of merchant issues and follow up until resolution is achieved.
Protect merchants from competitor influence through deep relationship building and proactive support.
carrying out relationship mapping to engage multiple decision-makers at each merchant site.
B. Portfolio Growth & Value Extraction.
Drive usage beyond basic payments by promoting merchant apps, portals, and ecosystem services.
Upsell advanced financial products such as merchant loans and supplier payment solutions.
monitoring transaction patterns and act quickly to prevent a decline in merchant activity.
Collaborate with merchants to increase average transaction size through incentives and promotions.
Engineer sustainable revenue growth through tailored merchant engagement strategies.
C. Market Excellence & Branding.
making sure merchant locations have strong and visible branding materials.
Train merchant staff to improve transaction accuracy and customer experience.
supporting merchant teams' capacity-building and ongoing education.
D. Cross-Functional Collaboration.
Work closely with internal departments, including Marketing, IT, Product, and Commercial teams.
coordinating activations, logistics, and merchant support initiatives with external partners when required.
taking part in special projects within assigned sectors as directed.
E. Performance Tracking and Reporting.
maintaining accurate records of visits, merchant health, issue resolution, and adoption trends.
taking part in performance reviews and scorecards to track portfolio outcomes.
Share market insights and merchant feedback to support strategic improvements.
Requirements
- Ordinary Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong teamwork and collaboration skills.
- Merchant reactivation and retention.
- Revenue share growth via transaction expansion.
- Portfolio health and churn prevention.
- Analytical mindset and ability to use data to drive decisions.
- Merchant acquisition and activation.
- Customer-oriented approach with strong problem-solving ability.
- Goal-driven, proactive, and comfortable working in field environments.
- Strong interpersonal and communication skills (English and Swahili).
- Proven track record in relationship management, sales, merchant services, fintech, or telecom sectors.
- A technical background is a useful extra.
- Adoption of advanced merchant services.
Key skills
How to apply
Qualified candidates should submit their applications by 20 Feb 2026 to.
Human Resource ManagerTanzania Empowerment Forum Limited (TEF Consult) Email: info@tef.co.tz P.O. Box 33542, Dar es Salaam, TanzaniaOr.
Online Application.
Job Snapshot.
Apply for this vacancy through the official TEF Consult listing at https://tef.co.tz/job/key-account-executives-kae/.
Submit your application by email to info@tef.co.tz with your CV, certificates and a clear contact phone number.
Common questions
- What role is open?
- TEF Consult is recruiting a Key Account Executives (KAE).
- Where is the job based?
- The post is based in tanzania.
- How do I apply?
- Open this vacancy on Jobconnect to follow the application steps: Open this job post
Jobconnect application guidance
Before applying for Key Account Executives (KAE), review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- For finance roles, highlight accuracy, reporting tools, cash handling, compliance, risk control, and measurable results.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Key Account Executives (KAE) at TEF Consult, align your CV with the location and role context: tanzania.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
Advert requirement: Ordinary Diploma or Bachelor's degree in Business Administration, Marketing, or a related field. How does your education or training match this requirement? Give the exact qualification, institution and completion status. Do not assume an alternative qualification is accepted.
Advert requirement: A technical background is a useful extra. What relevant experience or training could you discuss for this non-mandatory criterion? Treat this as optional, not a new eligibility rule. Be honest about experience you do not have.
Advert requirement: Proven track record in relationship management, sales, merchant services, fintech, or telecom sectors. How would you demonstrate this requirement using a specific example from your work or training? Describe the task, your actions, relevant tools and outcome. Be clear about anything you have not yet done.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Enter your applicant details
The preview and downloaded Word letter update as you type.
Refer to the letter heading above, I am writing to apply for the Key Account Executives (KAE) position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Key Account Executives (KAE). I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Ordinary Diploma or Bachelor's degree in Business Administration, Marketing, or a related field A technical background is a useful extra Proven track.
I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
How to apply for this job
For Key Account Executives (KAE), use the method in this advert.
- Apply on the official TEF Consult job page, or submit your CV and certificates by email to info@tef.co.tz
- Prepare a PDF cover letter and CV named with your full name.
- Email your application to info@tef.co.tz using the subject line for Key Account Executives (KAE).
- Attach only the documents listed in this advert. Apply as soon as possible.
- Never pay for a form, interview, medical check, or job offer.
Apply on the official TEF Consult job page, or submit your CV and certificates by email to info@tef.co.tz.
Legitimate employers in Tanzania and Jobconnect Portal will NEVER charge job seekers money for application forms, uniform fees, medical checks, or interview guarantees.
