Project Manager (Fixed Term - 2 Years)

Job snapshot

Project Manager (Fixed Term role at NMB Bank Plc. The position supports the systems that underpin day-to-day operations. The post is based in Head Office, Hq.

NMB Bank Plc relies on core database platforms for day-to-day operations.

Role overview

The Project Manager will be responsible for leading and overseeing bank digitization, operational efficiency, Robotic Process Automation (RPA), and business process re-engineering initiatives.

The role will drive the implementation of digital and paperless solutions that streamline operations, improve customer experience, strengthen process controls, and reduce reliance on manual and paper-based activities.

Responsible for ensuring the Bank's designated projects are delivered within approved timelines, budget, scope, quality standards, and acceptance criteria.

Main Responsibilities.

Project Initiation and Planning Lead the initiation and planning of assigned digitization, operational efficiency, Robotic Process Automation (RPA), workflow automation, and process re-engineering implementation projects.

Define project scope, objectives, deliverables, implementation approach, timelines, resources, assumptions, dependencies, risks, and success criteria in consultation with business and technology stakeholders.

Project Execution and Delivery Management Manage end-to-end execution of approved implementation projects, ensuring delivery within agreed scope, timelines, budget, quality standards, controls, and acceptance criteria.

coordinating project activities across business units, operations, technology, risk, compliance, finance, procurement, vendors, consultants, and other delivery partners.

Track project progress against approved plans, resolve delivery bottlenecks, escalate issues requiring management decisions, and ensure completion of milestones and deliverables.

the implementation addresses agreed business needs.. This also covers requirements, Process and Solution Coordination Facilitate requirements gathering, process mapping, gap analysis, solution design reviews, and validation sessions.

Governance, Reporting and Stakeholder Engagement Establish and run effective project governance routines Prepare and accurate project status reports Risk, Compliance, Controls and Quality Management Identify, assess, monitor, mitigate, and escalate project risks, issues, assumptions, and dependencies, ensuring clear ownership and closure.

maintaining quality control over project documentation, approvals, testing evidence, change records, training materials, go-live readiness documents, and handover packs.

system Integration Testing, User Acceptance Testing, operational readiness testing, pilot activities, defect tracking, retesting, and business sign-off.. This also covers testing, Implementation Readiness and Go-Live Management Coordinate test planning and execution,.

coordinating go-live activities, post-implementation support, issue resolution, stabilization, and transition of implemented solutions to business-as-usual support teams.

Change Management and Benefits Realization Support change impact assessments, stakeholder communications, training coordination, user adoption activities, and transition planning for new digital processes and automation solutions.

efficiency gains, reduced turnaround time, cost reduction, error reduction, improved controls, better service quality, and enhanced customer experience.. This also covers define, track, and report implementation benefits,.

assigned tasks, contracted deliverables, dependencies, service levels, and quality expectations are met.. This also covers vendor, Resource and Financial Coordination Coordinate internal resources, vendors, and consultants.

monitoring project budgets, resource utilization, delivery constraints, and financial commitments, escalating variances and corrective actions where required.

Knowledge and Skills.

Strong knowledge of project management principles, tools, governance practices, delivery methodologies, and project lifecycle management.

Good understanding of banking operations, digital banking processes, operational efficiency initiatives, workflow automation, Robotic Process Automation (RPA), and business process re-engineering.

Ability to define project scope, objectives, deliverables, milestones, dependencies, risks, resources, budgets, and implementation plans.

Knowledge of testing coordination, including System Integration Testing, User Acceptance Testing, defect tracking, operational readiness, go-live planning, and post-implementation support.

Good understanding of banking regulations, internal controls, operational risk, information security, data privacy, audit requirements, and compliance considerations for digital implementations.

Strong stakeholder management, facilitation, negotiation, communication, presentation, and report writing skills.

Strong analytical, problem-solving, planning, prioritization, organizational, and multitasking skills, with ability to work under pressure and adapt to changing priorities.

Ability to support change management, user adoption, training coordination, benefits tracking, lessons learned, and transition to business-as-usual support.

Key responsibilities

• Establish and run effective project governance routines.
• Managing end-to-end execution of approved implementation projects, ensuring delivery inside agreed scope, timelines, budget, quality standards, controls, and acceptance criteria.
• Monitoring project budgets, resource utilization, delivery constraints, and financial commitments, escalating variances and corrective actions where required.
• Preparing and accurate project status reports.
• Governance, Reporting and Stakeholder Engagement.
• Assigned tasks, contracted deliverables, dependencies, service levels, and quality expectations are met.. This as well covers coordinating internal resources, vendors, and consultants.
• The implementation addresses agreed business needs.. This as well covers facilitate requirements gathering, process mapping, gap analysis, solution design reviews, and validation sessions.
• Vendor, Resource and Financial Coordination.
• Position.
• Project Initiation and Planning.
• Risk, Compliance, Controls and Quality Management.
• Project Execution and Delivery Management.
• Coordinating go-live activities, post-implementation support, issue resolution, stabilization, and transition of implemented solutions to business-as-usual support teams.
• Coordinating test planning and execution, covering System Integration Testing, User Acceptance Testing, operational readiness testing, pilot activities, defect tracking, retesting, and business sign-off.
• Efficiency gains, reduced turnaround time, cost reduction, error reduction, improved controls, better service quality, and enhanced customer experience.. This as well covers define, track, and report implementation benefits,.
• Leading the initiation and planning of assigned digitization, operational efficiency, Robotic Process Automation (RPA), workflow automation, and process re-engineering implementation projects.
• Change Management and Benefits Realization.
• LocationHead Office, Hq.
• Define project scope, objectives, deliverables, implementation approach, timelines, resources, assumptions, dependencies, risks, and success criteria in consultation with business and technology stakeholders.
• Coordinating project activities across business units, operations, technology, risk, compliance, finance, procurement, vendors, consultants, and remaining delivery partners.
• Maintaining quality control over project documentation, approvals, testing evidence, change records, training materials, go-live readiness documents, and handover packs.
• Supporting change impact assessments, stakeholder communications, training coordination, user adoption activities, and transition planning for new digital processes and automation solutions.
• Identify, assess, monitor, mitigate, and escalate project risks, issues, assumptions, and dependencies, ensuring clear ownership and closure.
• Track project progress against approved plans, resolve delivery bottlenecks, escalate issues requiring management decisions, and ensure completion of milestones and deliverables.
• Testing, Implementation Readiness and Go-Live Management.
• Requirements, Process and Solution Coordination.

Requirements

• Ought to you receive a solicitation for the payment of a fee, please disregard it.
• Female candidates and people living with disabilities are strongly encouraged to apply for this position.
• Experience coordinating project initiation, planning, execution, governance, reporting, testing, implementation readiness, go-live, stabilization, handover, and closure activities.
• Experience managing project risks, issues, dependencies, change requests, budgets, quality assurance, documentation, benefits tracking, and post-implementation lessons learned.
• Proven experience delivering digitization, operational efficiency, process automation, RPA, workflow automation, records digitization, or business process re-engineering initiatives.
• Only shortlisted candidates will be contacted.
• NMB Bank Plc does not charge every fee in connection with the application or recruitment process.
• NMB Bank Plc is an Equal Opportunity Employer.
• Bachelor's degree in Information and Communication Technology, Computer Science, Information Systems, Project Management or a related field.
• Open Careers Portal.
• At least four (4) years of practical experience managing medium to large implementation Information and Communication Technology (ICT) projects, preferably inside banking, financial services, operations, or a large corporate environment.
• Banking certification or professional training in banking operations, risk, compliance, or digital banking is a useful extra.
• We are committed to creating a diverse environment and achieving a gender balanced workforce.
• Professional project management certification like PMP, PRINCE2, AgilePM, Scrum, or an equivalent recognized certification is required Certification or formal training in business analysis, process improvement, Lean Six Sigma, change management, RPA, digital transformation, or workflow automation is a useful extra.
• Experience working with cross-functional teams, business owners, process owners, technology teams, risk, compliance, procurement, finance, vendors, consultants, and senior stakeholders.

Key skills

• Safety & Compliance Auditing
• Information Security
• Banking Operations
• Talent Acquisition
• Stakeholder Engagement
• Project Management
• Procurement & Supply Chain

How to apply

Apply through the NMB Bank Plc careers portal for this Project Manager (Fixed Term.

Apply on the NMB Bank Plc site

Common questions

What role is open?

NMB Bank Plc is recruiting a Project Manager (Fixed Term.

Where is the job based?

The post is based in Head Office, Hq.

How do I apply?

Submit your application directly on the employer's official portal: Apply on the NMB Bank Plc site