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Account Manager Mid Market at Airtel

Why Airtel Africa? At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you. We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to […]

Jul 22, 2026 - 09:55
Jul 22, 2026 - 15:45
 0  3
Airtel Dar Es Salaam, Tanzania Full-Time Deadline: Jul 25, 2026
Account Manager Mid Market at Airtel
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

  • Engage with current and potential customers at Management level to understand their overall strategy and key business drivers; strive to develop a roadmap with the customer that facilitates progression towards or closure of Airtel contracts: network services (fixed or mobile), solution sets, value added surround services.
  • Through the sale of core and add on services and optimal portfolio mix achieve and exceed account targets addressing both existing customer base and new logo accounts.
  • Through the sale of core and add on services and optimal portfolio mix achieve and exceed account targets addressing both existing customer base and new logo accounts    Strong customer relationship ensures proper positioning of Airtel Africa executive sponsors with key customer stakeholders for productive bi-annual / annual reviews.
  • Understand the customer’s business and its strategy; map these requirements to industry trends, as well as with existing customer requirements where Airtel Africa solutions have helped provide value.
  • Increased revenues from distinguishing Airtel Africa as providing stable network and coverage, customer service, value add services verses the other vendors “selling” just products.
  • Prepare regular analysis of competitor activity to understand market direction and potential impact on customer relationships, proactively look for opportunities to address need for cost reductions or technology refresh to achieve enhanced capability, improved efficiency, or pronounced market advantage.
  • Demonstrated ability to act promptly to prevent revenue erosion from competitor penetration

Qualifications

Educational Qualifications & Functional / Technical Skills

  • University degree in business, sales, marketing, or equivalent qualifications
  • IT Literacy, an added advantage
  • Able to operate in a performance driven organization
  • Proficient in English and Swahili

Relevant Experience (Type of experience and minimum number of years)

  • 3 to 5 years’ experience in sales and relationship management of mid-sized businesses
  • Solid understanding of Fixed and mobile Connectivity, ability to understand solutions such as NaaS, CPaaS, IoT, Security, Cloud Industry sector knowledge and understanding of customers in that sector, their strategies and business challenges

Other requirements (Behavioural etc.)

  • Able to operate in a performance driven organization
  • Good organizational and teamwork skills
  • Ability to quickly react to changes
  • Ability to work on tight deadlines
  • Self motivated, enthusiastic, energetic
  • Excellent and effective communications skills, both orally and written
  • Attention to detail
  • Confident, assertive with good negotiation skills
  • Excellent time Management Skills
  • Customer-centric
  • Adherence to Company policy and procedures
  • Maintain high levels of integrity

Jobconnect application guidance

How to approach this opportunity

Before applying for Account Manager Mid Market at Airtel, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Jul 25, 2026.

1 Match your CV Highlight the skills, qualifications, and achievements that directly relate to this role. Avoid sending a generic CV.
2 Apply safely Use the application instructions provided in the advert. Never pay money to get a job, interview, or application form.
3 Prepare evidence Keep certificates, references, portfolio links, and measurable work examples ready before submitting.
4 Track your application Note the location: Dar Es Salaam, Tanzania. Save the job, record the deadline, and follow up only through official channels.
Quick readiness check
  • For finance roles, highlight accuracy, reporting tools, cash handling, compliance, risk control, and measurable results.
  • Prepare a short application message that mentions the exact job title and why you fit the role.
  • Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV
CV hints for this job

Tailor your CV before applying

For Account Manager Mid Market at Airtel at Airtel, align your CV with the location and role context: Dar Es Salaam, Tanzania.

Professional summary Start with a short summary that mentions the target role, your strongest matching experience, and the value you bring.
Key skills Add 6-10 skills that match the advert. Avoid unrelated skills that distract from the role.
Experience bullets Show accuracy, compliance, reconciliation, reporting, cash handling, risk control, and financial tools used.
Proof of fit Add measurable results such as reduced errors, processed volumes, recovered amounts, or reporting frequency.
Possible CV keywords: Account Manager Market Airtel Educational Qualifications
IQ
Interview preparation

Questions to prepare for

Before interviewing for Account Manager Mid Market at Airtel - Airtel, Dar Es Salaam, Tanzania, prepare short answers backed by real examples from your experience.

1

Describe your experience with financial accuracy, reconciliation, reporting, or cash handling.

2

How do you ensure compliance and reduce errors in financial work?

3

Give an example of a report, system, or data you used to improve decisions.

4

How would you handle a difficult customer, loan, or recovery case professionally?

5

What steps would you take if you found a difference in accounts, payments, or financial records?

6

How do you protect customer or company confidentiality in finance-related work?

Prepare measurable finance results Review compliance examples Know tools and reports you have used
AL View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Use this as a starting point only. Replace placeholders with your real details, add your strongest achievements, and match the final wording to the employer instructions.
YOUR NAME,
YOUR POSTAL ADDRESS,
DAR ES SALAAM, TANZANIA.
JULY 22, 2026.
THE HUMAN RESOURCES MANAGER,
AIRTEL,
DAR ES SALAAM, TANZANIA.
Dear Sir/Madam,
RE: APPLICATION FOR ACCOUNT MANAGER MID MARKET AT AIRTEL

Refer to the letter heading above, I am writing to apply for the Account Manager Mid Market at Airtel position at Airtel. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.

My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Educational Qualifications & Functional / Technical Skills University degree in business, sales, marketing, or equivalent qualifications IT Literacy, ....

I am especially interested in this role because it aligns with responsibilities such as Engage with current and potential customers at Management level to understand their overall strategy and key business drivers; strive to develop a roadmap with the custom.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.

I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Jul 25, 2026.

Thank you for considering my application.

Yours faithfully,
___________________
(Insert your handwritten signature here)
YOUR NAME
Phone: YOUR PHONE NUMBER | Email: YOUR EMAIL ADDRESS
Application details

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