Information Technology Officer at FHI 360 Tanzania
Job snapshot
Information Technology Officer vacancy at FHI 360 Tanzania. The role keeps critical data platforms available, secure, and performing. The post is based in Dar es Salaam, closing on Sep 23, 2026.
| Role | Information Technology Officer |
|---|---|
| Employer | FHI 360 Tanzania |
| Location | Dar es Salaam |
| Deadline | Sep 23, 2026 |
FHI 360 Tanzania relies on core database platforms for day-to-day operations.
Key responsibilities
- Incident resolution, document incident logs, and provide end-user technology training.. This as well covers incident Management & Training: Track support tickets.
- Closing Date: September 23, 2026.
- Account Provisioning: Manage the provisioning and deprovisioning of user accounts, email access, MFA enrollment, password resets, and application permissions.
- Salary: TZS 40,000,000 - TZS 55,000,000 / year.
- Asset & Inventory Control: Maintain precise records of IT assets and software licenses in organizational asset management systems, supporting asset tracking, replacement, and disposal.
- Device & System Management: Configure, deploy, and maintain hardware and software. Identify root causes and resolve routine hardware, software, and connectivity issues.
- IT Security & Compliance: Support endpoint security procedures, device compliance requirements, antivirus monitoring, and system patching; document and report security incidents or policy violations.
- Technical & End-User Support: Provide first-line technical support for desktops, laptops, printers, mobile devices, videoconferencing tools, and Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
- Network & Infrastructure Support: Support office networking equipment, meeting room technology, and technical setup for new office locations, field activities, workshops, and remote sites.
Requirements
- Experience: 2 to 4 years of hands-on IT support experience.
- Certifications (Preferred/Advantageous): Microsoft 365 Fundamentals (MS-900), Azure Fundamentals (AZ-900), CompTIA A+, CompTIA Network+, ITIL Foundation, or Google IT Support Professional Certificate.
- Education: Diploma in Information Technology, Computer Science, Information Systems, or a related field.
- Physical Demands: Typical office environment. Stationary position for ~50% of the time, operating computers and standard office equipment.
- Excellent customer service, troubleshooting, and communication skills.
- Travel: Less than 10% domestic travel.
- Core Competencies: Strong knowledge of Windows OS, basic networking (TCP/IP, Wi-Fi, VPN), helpdesk ticketing, and asset management systems.
Key skills
- Microsoft Azure Cloud
- System Patching
- IT Technical Support
- Inventory & Warehouse Control
- Customer Relationship Management
How to apply
Interested candidates should submit their application online including an Application Letter, Curriculum Vitae (CV), Photocopies of Certificates, and names/addresses of three (3) professional referees.
FHI 360 is an Equal Opportunity Employer. Only shortlisted candidates will be contacted.
Apply on the FHI 360 Tanzania site
Common questions
- What role is open?
- FHI 360 Tanzania is recruiting a Information Technology Officer.
- Where is the job based?
- The post is based in Dar es Salaam.
- When does it close?
- The closing date is Sep 23, 2026.
- How do I apply?
- Submit your application directly on the employer's official portal: Apply on the FHI 360 Tanzania site
Jobconnect application guidance
Before applying for Information Technology Officer, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Sep 23, 2026.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Information Technology Officer at FHI 360 Tanzania, align your CV with the location and role context: Dar es Salaam.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
Advert requirement: Education: Diploma in Information Technology, Computer Science, Information Systems, or a related field. How does your education or training match this requirement? Give the exact qualification, institution and completion status. Do not assume an alternative qualification is accepted.
Advert requirement: Experience: 2 to 4 years of hands-on IT support experience. Which roles or assignments demonstrate the experience requested here? Explain the dates, your responsibility, your actions and the outcome. Do not count overlapping periods twice.
Advert requirement: Certifications (Preferred/Advantageous): Microsoft 365 Fundamentals (MS-900), Azure Fundamentals (AZ-900), CompTIA A+, CompTIA Network+, ITIL Foundation, or Google IT Support Professional Certificate. What relevant experience or training could you discuss for this non-mandatory criterion? Treat this as optional, not a new eligibility rule. Be honest about experience you do not have.
Advert requirement: Core Competencies: Strong knowledge of Windows OS, basic networking (TCP/IP, Wi-Fi, VPN), helpdesk ticketing, and asset management systems. Excellent customer service, troubleshooting, and communication skills. Describe a real task where you used this language or communication skill. Explain the audience, the message and how you checked understanding. Use your own example.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Enter your applicant details
The preview and downloaded Word letter update as you type.
Refer to the letter heading above, I am writing to apply for the Information Technology Officer position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Information Technology Officer. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Education: Diploma in Information Technology, Computer Science, Information Systems, or a related field. Experience: 2 to 4 years of hands-on IT suppo.
I am especially interested in this role because it aligns with responsibilities such as Incident resolution, document incident logs, and provide end-user technology training. Qualifications & Experience Education: Diploma in Information Technology, Computer .... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Sep 23, 2026.
Thank you for considering my application.
How to apply for this job
For Information Technology Officer, use the method in this advert and finish before September 23, 2026.
- Open the official application page: https://fhi.wd1.myworkdayjobs.com/FHI_360_External_Career_Portal/job/Dar-es-Salaam-Tanzania/Information-Technology-Officer--Dar-Es-Salaam_Requisition-2026201280?source=LinkedIn.
- Create or log into your candidate account and complete the form for Information Technology Officer at FHI 360 Tanzania.
- Upload your CV and the required documents, then submit. Submit before September 23, 2026.
- Never pay for a form, interview, medical check, or job offer.
Apply using the employer application link.
Legitimate employers in Tanzania and Jobconnect Portal will NEVER charge job seekers money for application forms, uniform fees, medical checks, or interview guarantees.
