General Manager
Job snapshot
General Manager role at CNS Group Limited. The position supports the systems that underpin day-to-day operations. The post is based in Dar es Salaam, Tanzania, closing on Oct 16, 2026.
| Role | General Manager |
|---|---|
| Employer | CNS Group Limited |
| Location | Dar es Salaam, Tanzania |
| Deadline | Oct 16, 2026 |
CNS Group Limited relies on core database platforms for day-to-day operations.
Key responsibilities
- Making sure key corporate obligations, licences, contracts, and regulatory requirements are appropriately managed.
- Developing and maintain strong relationships with key clients and strategic accounts.
- Monitoring departmental and organizational KPIs and ensure accountability for results.
- Translate organizational strategy into clear departmental objectives and measurable performance indicators.
- Promote high standards of corporate governance, integrity, confidentiality, accountability, and professional conduct.
- Monitoring major Information and Communication Technology (ICT) projects and ensure escalation and resolution of significant delivery issues.
- Making sure effective coordination between business development, technical, project, and support teams throughout the client lifecycle.
- Identify operational bottlenecks and implement practical solutions.
- Monitoring revenue, expenditure, profitability, cash flow, and overall financial performance.
- Providing management with insights on business performance, strategic opportunities, operational challenges, and emerging risks.
- Carrying out routine management and performance review meetings.
- Providing management oversight of the company's ICT solutions, technology projects, and service delivery activities.
- Work closely with the finance function to develop annual budgets, financial forecasts, and performance targets.
- Providing overall strategic and operational leadership to achieve the company's short-term and long-term objectives.
- Identify and pursue new business opportunities inside corporate, institutional, and public sector markets.
- Supporting recruitment, onboarding, training, development, and retention of high-performing employees.
- Identify opportunities for new services, partnerships, and market expansion.
- Identify opportunities for cost optimization and improved profitability.
- Making sure projects and client commitments are delivered inside agreed timelines, scope, quality standards, and commercial expectations.
- Maintaining strong commercial discipline across pricing, contracts, procurement, project execution, and expenditure.
- Developing productive relationships with government institutions, regulators, technology partners, suppliers, and remaining relevant stakeholders.
- Establish clear responsibilities, performance expectations, and accountability at departmental and individual levels.
- DeadlineOctober 16, 2026.
- Supporting the development and improvement of the company's technology and service portfolio.
- Identify emerging ICT trends, market opportunities, technologies, and potential areas for business expansion.
- Act as a senior escalation point for significant client, contractual, commercial, and project matters.
- Developing and execute annual business plans, strategic priorities, operational targets, and growth initiatives.
- Monitoring customer satisfaction and ensure appropriate actions are taken to strengthen client relationships.
- Identify and manage strategic, financial, operational, commercial, technological, and reputational risks.
- Promote a professional, ethical, innovative, accountable, and performance-oriented workplace culture.
- Building and maintain relationships with key clients, technology partners, suppliers, government institutions, and remaining stakeholders.
- Leading the implementation of approved strategic initiatives across the organization.
- Reviewing management reports and ensure appropriate action is taken where performance deviates from agreed targets.
- Establish clear operating procedures, workflows, accountability structures, and reporting mechanisms.
- Making sure alignment between commercial, technical, operational, and financial priorities.
- Making sure organizational resources are efficiently allocated and utilized.
- Represent the organization at senior-level client meetings, negotiations, industry events, and stakeholder engagements.
- Promote innovation and adoption of appropriate technologies that strengthen organizational competitiveness.
- Leading, motivate, and develop employees across the organization.
- Making sure business decisions are supported by accurate financial and operational information.
- Maintaining appropriate management controls and reporting mechanisms.
- Drive continuous improvement in productivity, service delivery, internal processes, and operational efficiency.
- Drive sustainable revenue growth across the company's ICT products, solutions, and services.
- Work closely with technical teams so that solutions meet client requirements and agreed service standards.
- Making sure appropriate business continuity and risk mitigation measures are maintained.
- Building effective collaboration between commercial, technical, finance, administration, and support functions.
- Making sure business activities comply with applicable laws, regulations, contractual obligations, and internal policies.
- Coordinating day-to-day business operations and ensure effective coordination between departments.
- Employment typeFull-time.
- LocationDar es Salaam, Tanzania.
- Identify skills and capability gaps and support appropriate development initiatives.
- Developing strategies to strengthen the company's market presence and competitive positioning.
- Making sure client solutions are delivered professionally and consistently.
- Position.
- Coordinating major proposals, tenders, commercial negotiations, and strategic business opportunities.
- Monitoring operational performance and implement corrective actions where required.
- Making sure major client concerns are addressed professionally and inside appropriate timelines.
- Monitoring the business development pipeline and ensure commercial opportunities are effectively followed via to closure.
Requirements
- Excellent client and stakeholder relationship management skills.
- Demonstrated experience leading multidisciplinary teams.
- High level of integrity, accountability, professionalism, and results orientation.
- Strong understanding of the ICT business environment and technology-enabled service delivery.
- Apply on CNS Group careers.
- Ability to perform effectively in a fast-paced and evolving ICT business environment.
- Experience inside the ICT, technology, telecommunications, systems integration, software, infrastructure, or remaining technology-enabled services environment is listed as useful extras.
- Strong understanding of project and service delivery management.
- Strong strategic planning, decision-making, negotiation, and problem-solving capabilities.
- 30th September 2026.
- Proven commercial acumen and ability to identify and develop new revenue opportunities.
- Bachelor's Degree in Business Administration, Management, Information Technology, Computer Science, Engineering, Economics, Commerce, or remaining related field.
- Excellent written and verbal communication skills in English and Kiswahili.
- Good understanding of budgeting, financial management, profitability, and business performance analysis.
- Minimum 5 years of relevant professional experience, preferably with demonstrated management or leadership responsibilities.
- Demonstrated experience managing business operations, commercial growth, people, clients, and organizational performance.
- Master's Degree in Business Administration, Management, Information Technology Management, or remaining related field will be a useful extra.
- Open official job details.
- Strong computer literacy and ability to work effectively with business management and reporting systems.
Key skills
- Budgeting & Forecasting
- Talent Acquisition
- Stakeholder Engagement
- Procurement & Supply Chain
- Sales & Business Development
- Regulatory Compliance
- Fleet & Vehicle Operation
How to apply
Apply through the CNS Group Limited careers portal for this General Manager.
Apply on the CNS Group Limited site
Common questions
- What role is open?
- CNS Group Limited is recruiting a General Manager.
- Where is the job based?
- The post is based in Dar es Salaam, Tanzania.
- When does it close?
- The closing date is Oct 16, 2026.
- How do I apply?
- Submit your application directly on the employer's official portal: Apply on the CNS Group Limited site
Jobconnect application guidance
Before applying for General Manager, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Oct 16, 2026.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For General Manager at CNS Group Limited, align your CV with the location and role context: Dar es Salaam, Tanzania.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
Advert requirement: Bachelor's Degree in Business Administration, Management, Information Technology, Computer Science, Engineering, Economics, Commerce, or remaining related field. How does your education or training match this requirement? Give the exact qualification, institution and completion status. Do not assume an alternative qualification is accepted.
Advert requirement: Master's Degree in Business Administration, Management, Information Technology Management, or remaining related field will be a useful extra. What relevant experience or training could you discuss for this non-mandatory criterion? Treat this as optional, not a new eligibility rule. Be honest about experience you do not have.
Advert requirement: Minimum 5 years of relevant professional experience, preferably with demonstrated management or leadership responsibilities. Which roles or assignments demonstrate the experience requested here? Explain the dates, your responsibility, your actions and the outcome. Do not count overlapping periods twice.
Advert requirement: Demonstrated experience managing business operations, commercial growth, people, clients, and organizational performance. Which roles or assignments demonstrate the experience requested here? Explain the dates, your responsibility, your actions and the outcome. Do not count overlapping periods twice.
Advert requirement: Experience inside the ICT, technology, telecommunications, systems integration, software, infrastructure, or remaining technology-enabled services environment is listed as useful extras. Which roles or assignments demonstrate the experience requested here? Explain the dates, your responsibility, your actions and the outcome. Do not count overlapping periods twice.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
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Refer to the letter heading above, I am writing to apply for the General Manager position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to General Manager. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Bachelor's Degree in Business Administration, Management, Information Technology, Computer Science, Engineering, Economics, Commerce, or remaining rel.
I am especially interested in this role because it aligns with responsibilities such as 1. Strategic Leadership & Business Planning Provide overall strategic and operational leadership to achieve the company's short-term and long-term objectives. Develop and.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Oct 16, 2026.
Thank you for considering my application.
How to apply for this job
For General Manager, use the method in this advert and finish before October 16, 2026.
- Apply on the official CNS Group career portal for this vacancy
- Open the official application page: https://careers.cnsgroup.africa/jobs/4b2c49dd-e77f-4fb3-8c29-e39cb82d5abc/apply.
- Create or log into your candidate account and complete the form for General Manager.
- Upload your CV and the required documents, then submit. Submit before October 16, 2026.
- Never pay for a form, interview, medical check, or job offer.
Apply on the official CNS Group career portal for this vacancy.
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