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Grievances Resolution Specialist at Tembo Nickel

Grievances Resolution Specialist – Kabanga Site Position summary Tembo Nickel is seeking to recruit a Grievances Resolution Specialist to join Tembo Nickel Project Team. Reporting to the Social Performance Manager, the Community and Resettlement Grievance Specialist manages the end-to-end grievance process for all community and resettlement related grievances. The role ensures grievances are recorded, assessed, […]

Jul 16, 2026 - 13:05

Jul 17, 2026 - 13:45

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Tembo Nickel Tanzania Full-Time

Grievances Resolution Specialist – Kabanga Site

Position summary

Tembo Nickel is seeking to recruit a Grievances Resolution Specialist to join Tembo Nickel Project Team.

Reporting to the Social Performance Manager, the Community and Resettlement Grievance Specialist manages the end-to-end grievance process for all community and resettlement related grievances.

The role ensures grievances are recorded, assessed, resolved, and closed in a timely, transparent, and culturally appropriate manner, in line with IFC PS5 and Company Standards.

Duty station

Kabanga Site (6/3 Roster)

Duties and responsibilities

1. Grievance intake and management

Receive, register, and categorise grievances from affected households, community members, and stakeholders.
Conduct field verification and investigations to understand grievance context and validity.
Coordinate with internal teams to develop resolution options and ensure timely closure.

2. Stakeholder engagement

Engage directly with complainants to explain processes, provide updates, and confirm satisfaction with outcomes.
Coordinate meetings between communities and project teams where required.

3. Reporting and analysis

Maintain an up-to-date grievance database with accurate records of actions, decisions, and closure status.
Analyse grievance trends and provide insights to the MEL Manager and Social Performance team.
Develop monthly and quarterly grievance reports.

4. Compliance and continuous improvement

Ensure grievance handling aligns with IFC PS5, Company Standards, and community expectations.
Identify systemic issues and recommend improvements to the Grievance Mechanism process and accessibility of the mechanism by stakeholders.

Qualifications and competencies

Bachelor’s degree in social sciences, Community Development, Law, or related field.
Computer literate and fully conversant with basic computer applications.
Minimum 5 years’ experience in grievance management, community relations, or resettlement programs.
Experience working in the mining industry is an added advantage.
Proven ability to work in remote settings with multicultural teams and local workforce.

Jobconnect application guidance

How to approach this opportunity

Before applying for Grievances Resolution Specialist at Tembo Nickel, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.

1 Match your CV Highlight the skills, qualifications, and achievements that directly relate to this role. Avoid sending a generic CV.

2 Apply safely Use the application instructions provided in the advert. Never pay money to get a job, interview, or application form.

3 Prepare evidence Keep certificates, references, portfolio links, and measurable work examples ready before submitting.

4 Track your application Note the location: Tanzania. Save the job, record the deadline, and follow up only through official channels.

Quick readiness check

Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
Prepare a short application message that mentions the exact job title and why you fit the role.
Keep your phone and email active after applying so you do not miss interview or assessment updates.

CV hints for this job

Tailor your CV before applying

For Grievances Resolution Specialist at Tembo Nickel at Tembo Nickel, align your CV with the location and role context: Tanzania.

Professional summary Start with a short summary that mentions the target role, your strongest matching experience, and the value you bring.

Key skills Add 6-10 skills that match the advert. Avoid unrelated skills that distract from the role.

Experience bullets Move the most relevant skills, qualifications, and achievements for this post into your profile summary.

Proof of fit Replace generic duties with results, tools used, number of people served, targets met, or problems solved.

Possible CV keywords: Grievances Resolution Specialist Tembo Nickel Kabanga

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Interview preparation

Questions to prepare for

Before interviewing for Grievances Resolution Specialist at Tembo Nickel - Tembo Nickel, Tanzania, prepare short answers backed by real examples from your experience.

Why do you think the Grievances Resolution Specialist at Tembo Nickel role is a good fit for you?

Which of your skills best match this position?

Give an example of an achievement or work challenge you solved.

How would you contribute to the organization if selected?

Which requirement in this advert best matches your experience, and what proof can you share?

How do you organize your work and deliver results within deadlines?

Match answers to the advert Use real examples Prepare documents and references

AL View sample application letter Dynamic draft tailored to this job post. Edit it before sending.

Use this as a starting point only. Replace placeholders with your real details, add your strongest achievements, and match the final wording to the employer instructions.

YOUR NAME,

YOUR POSTAL ADDRESS,

TANZANIA.

AUGUST 15, 2026.

THE HUMAN RESOURCES MANAGER,

TEMBO NICKEL,

TANZANIA.

Dear Sir/Madam,

RE: APPLICATION FOR GRIEVANCES RESOLUTION SPECIALIST AT TEMBO NICKEL

Refer to the letter heading above, I am writing to apply for the Grievances Resolution Specialist at Tembo Nickel position at Tembo Nickel. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.

My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Grievances Resolution Specialist – Kabanga Site Position summary Tembo Nickel is seeking to recruit a Grievances Resolution Specialist to join Tembo N....

I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.

I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.

Thank you for considering my application.

Yours faithfully,

___________________

(Insert your handwritten signature here)

YOUR NAME

Phone: YOUR PHONE NUMBER | Email: YOUR EMAIL ADDRESS

YOUR NAME,
YOUR POSTAL ADDRESS,
TANZANIA.
AUGUST 15, 2026.

THE HUMAN RESOURCES MANAGER,
TEMBO NICKEL,
TANZANIA.

Dear Sir/Madam,

RE: APPLICATION FOR GRIEVANCES RESOLUTION SPECIALIST AT TEMBO NICKEL

Refer to the letter heading above, I am writing to apply for the Grievances Resolution Specialist at Tembo Nickel position at Tembo Nickel. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.

My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Grievances Resolution Specialist – Kabanga Site Position summary Tembo Nickel is seeking to recruit a Grievances Resolution Specialist to join Tembo N....

I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.

I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.

Thank you for considering my application.

Yours faithfully,

___________________
(Insert your handwritten signature here)

YOUR NAME
Phone: YOUR PHONE NUMBER | Email: YOUR EMAIL ADDRESS

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Application details

Applicants are invited to send their resumes indicating the role title in the subject via email to [email protected].

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