Specialist; Card Settlement & Reconciliation
NMB Bank Plc | Head Office, Hq
Position
Company
NMB Bank Plc
Location
Head Office, Hq
Job Purpose
To perform clearing and settlement of incoming and outgoing files of various card associations, attend queries raised by finance reconciliation team, effect merchant payments & recognize income, perform customer refunds and managing pool accounts for credit and Prepaid cards.
Main Responsibilities
Ensure daily clearing files are well processed and sent to MasterCard VISA and UPI as required
Work on outgoing and incoming files for Visa, MasterCard and UPI to investigate rejected files/discrepancies
Ensure Settlement files are downloaded correctly from MFI and Edit package (EP) systems
Ensure daily settlement process for Visa and MasterCard and UPI is performed correctly.
Liaise with treasury and Finance department to ensure there are enough funds before settlement due date.
Advise Card Operation and Card Accounts to work on rejected settlement entries
Ensure timely processing of Visa, MasterCard and UPI transactions fees and charges
Prepare Settlement voucher for issuing and acquiring Business for onwards posting at finance department
Manage NOSTRO settlement account and Mirror account, and ensure similar entries are reflected on both accounts
Manage BOT settlement accounts for domestic/intra country settlement
Manage reconciliation of all Settlement and card business accounts
Process chargeback payments to Card Holders and recover funds from Merchants for failed chargebacks.
Prepare Voucher for cardholder refund and merchant debit/credit payment.
Manage and reconcile prepaid and credit card Pool account
Ensure VAT and Withholding Tax calculations are done timely and the posting vouchers are prepared correctly
Ensure all adjusted and unsettled transactions are posted timely and in correct GL
Ensure highest level of customer service provided to network and internal customers
Provide coaching and training to branch staff and call center for all issues related to Card operation
Oversee the timely and successful completion of all required file injections (e.g., AUTH dump, DCF, and T112).
Knowledge and Skills
Card business clearing and settlement knowledge obtained from Visa or MasterCard, UPI or Third-party processor organization
Prepaid and credit card knowledge
Must have good computer application knowledge – Advanced level of Excel
Teamwork/Personal Effectiveness - clear and concise communication, time management, adaptability
Interpersonal skills - develop relationships with colleagues within bank and cardholders and merchants coaching / presentation/ training skills
Qualifications and Experience
Holder of University Degree in Accounts/Finance/Banking or related field
Relevant certification(s) subject to the specific role requirements.
Banking certification(s) is an added advantage
At least 2 years' working experience in Banking industry specifically in Card Business Operation
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
How to approach this opportunity
Before applying for Specialist; Card Settlement & Reconciliation, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
Tailor your CV before applying
For Specialist; Card Settlement & Reconciliation at NMB Bank Plc, align your CV with the location and role context: Head Office, Hq.
Questions to prepare for
Before interviewing for Specialist; Card Settlement & Reconciliation - NMB Bank Plc, Head Office, Hq, prepare short answers backed by real examples from your experience.
Why do you think the Specialist; Card Settlement & Reconciliation role is a good fit for you?
Which of your skills best match this position?
Give an example of an achievement or work challenge you solved.
How would you contribute to the organization if selected?
Which requirement in this advert best matches your experience, and what proof can you share?
How do you organize your work and deliver results within deadlines?
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Refer to the letter heading above, I am writing to apply for the Specialist; Card Settlement & Reconciliation position at NMB Bank Plc. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in nmb careers. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Holder of University Degree in Accounts/Finance/Banking or related field Relevant certification(s) subject to the specific role requirements. Banking ....
I am especially interested in this role because it aligns with responsibilities such as Ensure daily clearing files are well processed and sent to MasterCard VISA and UPI as required Work on outgoing and incoming files for Visa, MasterCard and UPI to investi.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
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