Personal Assistant - Business Banking
National Bank of Commerce Ltd | Head Office NBC | Full time | Deadline: August 28, 2026
Position
Company
National Bank of Commerce Ltd
Location
Head Office NBC
Employment Type
Full time
Application Deadline
August 28, 2026
Job ID
R-15990220
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
The Executive Assistant (EA) to the Director – Business Banking provides high-level strategic, administrative, and coordination support to ensure the effective functioning of the BB leadership office.The role requires absolute professionalism, discretion, strong business acumen, and the ability to operate confidently with senior executives, regulators, clients, and internal stakeholders
Job Description
KEY ACCOUNTABILITIES
Accountability: Director’s Office Management, Hospitality and Resource Support
- Manage calendars for BB Director’s, meetings, travel, and priorities to ensure optimal time utilization.
- Act as the primary point of contact between the Business Banking Director and internal/external stakeholders.
- Prepare agendas, briefing packs, presentations, and meeting materials for various engagements
- Track follow-ups, action items, and deliverables arising from various engagements.
- Coordinate and arrange appropriate refreshments for executive and client meetings in line with company hospitality standards and, where applicable, client preferences.
- Maintain hospitality inventory (tea, coffee, water, and related supplies) and ensure timely replenishment.
- Ensure meeting areas are clean, well-organized, and reset promptly after engagements.
- Ensure BB colleagues are equipped with appropriate and functional working tools, including laptops, docking stations, access cards, printers, and office supplies.
- Liaise with IT and Facilities teams to resolve equipment, system, or infrastructure issues promptly.
- Monitor and coordinate maintenance, repair, or replacement of faulty equipment.
- Facilitate onboarding logistics for new team members, including workspace setup, system access, and tools allocation.
- Maintain an up-to-date inventory of departmental assets and supplies.
- Manage and maintain Business Banking stationery ordering and distribution.
- Monitor stock levels and ensure timely replenishment of office supplies.
- Maintain accurate records of stationery usage and inventory
- undefined Accountability: Strategic & Relationship ManagementSupport preparation of Business Banking various documentationConduct basic research and compile insights on market trends, clients, and sector developmentsInterface professionally with:Board members and executive leadershipGovernment officials and regulatorsLarge corporate and institutional clientsDevelopment finance institutions and partnersCoordinate client meetings, courtesy calls, and high-level engagements.Ensure consistent executive communication and follow-upundefinedAccountability: Governance, Compliance & ConfidentialityHandle highly confidential information with integrity and discretion.Support governance requirements including document control, approvals, and record-keeping.Ensure timely submission of executive documents in line with NBC governance standards.Maintain organized filing systems (physical and electronic).undefinedAccountability: Communication & CorrespondenceDraft, edit, and manage executive correspondence (letters, memos).Prepare speeches, talking points, and executive briefing notes.Ensure communication is professional, accurate, and aligned to NBC tone and standards Accountability: Coordination & Project SupportCoordinate cross-functional initiatives within Business Banking (strategy rollout, sector desks, transformation programs).Track progress on key Business Banking projects and escalating issues where required.Support logistics for conferences, leadership sessions, and client events
Qualifications & Experience
- Bachelor in Secretarial services, business administration, Finance, Economics, Law, or related field
- Minimum 5–8 years’ experience as an Executive Assistant or Senior PA, preferably in:
- Banking
- Financial services
- Corporate or professional services environment
- Experience supporting executive-level leaders is essential
Technical & Professional Skills
- Strong proficiency in MS Word, PowerPoint, Excel, and Outlook
- Excellent business writing and presentation skills
- Understanding of banking, corporate finance, or investment banking environments
- Ability to manage complex schedules and multiple priorities
Behavioral Competencies
- High level of integrity and discretion
- Exceptional attention to detail
- Strong interpersonal and communication skills
- Ability to work under pressure and tight deadlines
- Proactive, solutions-oriented mindset
- Confidence engaging with senior executive
Preferred Attributes
- Exposure to Corporate & Investment Banking as well as Credit operations
- Experience working with board-level documentation
- Strong organizational and stakeholder coordination skills
- High emotional intelligence and professional maturity
Qualifications
Administration (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas - Office Administration, Customer Excellence - Service Delivery (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, Planning and organising (Meets all of the requirements)How to approach this opportunity
Before applying for Personal Assistant - Business Banking, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Aug 28, 2026.
- For finance roles, highlight accuracy, reporting tools, cash handling, compliance, risk control, and measurable results.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
Tailor your CV before applying
For Personal Assistant - Business Banking at National Bank of Commerce Ltd, align your CV with the location and role context: Head Office NBC.
Questions to prepare for
Before interviewing for Personal Assistant - Business Banking - National Bank of Commerce Ltd, Head Office NBC, prepare short answers backed by real examples from your experience.
Describe your experience with financial accuracy, reconciliation, reporting, or cash handling.
How do you ensure compliance and reduce errors in financial work?
Give an example of a report, system, or data you used to improve decisions.
How would you handle a difficult customer, loan, or recovery case professionally?
What steps would you take if you found a difference in accounts, payments, or financial records?
How do you protect customer or company confidentiality in finance-related work?
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Refer to the letter heading above, I am writing to apply for the Personal Assistant - Business Banking position at National Bank of Commerce Ltd. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in nbc careers. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Administration (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas - Office Administration, Customer Excellence - Service Delive....
I am especially interested in this role because it aligns with responsibilities such as Accountability: Director’s Office Management, Hospitality and Resource Support Manage calendars for BB Director’s, meetings, travel, and priorities to ensure optimal time.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Aug 28, 2026.
Thank you for considering my application.
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