Relationship Manager Institutional Banking
Job snapshot
NMB Bank Plc is hiring a Relationship Manager Institutional Banking. The role supports core financial processes and reporting. The post is based in Southern Zone.
| Role | Relationship Manager Institutional Banking |
|---|---|
| Employer | NMB Bank Plc |
| Location | Southern Zone |
NMB Bank Plc operates a finance function with reconciliation and reporting at its core.
Role overview
To grow and retain a portfolio of Institutional Banking clients (both Government and Private Institutions) by performing a proactive, value adding financial partnership role, ensuring that close personal attention is given to provide a full array of customized financial solutions and services tailored to meet the growth needs Institutional clients.
Main Responsibilities.
Relationship Management and Business growth Manage existing customer relationships through regular contacts and visits by ensuring customers' banking needs are addressed effectively in a manner.
Partner with product team and other internal staff to deliver a clear account plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products by capitalizing on bank's competitive attributes e.g.
Network, balance sheet, brand etc.
Identify and develop a target pipeline and aggressively market for new profitable institutional customers and exploit cross-selling opportunities.
Gather information that is needed to prepare and assess credit applications to manage customer expectations.
managing the development of prudently priced assets, cost-effective long-term liability with reputable institutions and organizations so that Bank's maximum profitability.
that work standards and quality work output targets are set, achieved and maintained.. This also covers identify and take ownership of sales leads generated for the bank; Ecosystem banking - Corporate Banking, Business Banking and Retail Banking Manage the product partners.
Customer Service Quality and Efficiency Adhere to high professional standards and strive to provide quality services and competitive pricing to clients by ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing institutional Customers.
Performing a proactive liaison role between customers, client service delivery team and back-office service fulfilment and credit functions.
Interact frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.
Accurately and efficiently processing customer mandates/ documentation requirements for financial facilities.
Mine and analyze customer data to identify and plan for expansion and/or additional business opportunities for the bank Develop and implement a client-calling schedule to visit all clients in the portfolio.
Risk Management Monitor and manage complete regulatory compliance (KYC); Control Self-Assessment and addressing of root-cause for issues raised.
maintaining a high quality of the asset book, ensure excellent performance and maximum returns of the portfolio.
Gather information that is needed to prepare and assess credit applications to manage customer expectations.
Proactively manage client portfolio in compliance with regulatory environment, keeping up with bank's guidelines, policies and procedures to mitigate financial loss and fraud within the bank.
maintaining high standard of operational controls including adherence to Risk Management and Compliance guidelines.
Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes and regulations.
that the portfolio remains credit worthy and within the policies of the bank.. This also covers consult with staff in Risk, Credit, Legal and Compliance departments.
managing the Institutional Banking liability & loan book within the bank's risk appetite statement.
preparing quality clients credit applications for submission to CREDCO.
Always ensure growth of a quality credit portfolio and a sustainable self-funded wholesale banking balance-sheet Ensure proper record keeping for all documents submitted by clients for services at the bank.
Knowledge and Skills.
Knowledge of general banking practices, policies, procedures and regulatory environment.
Current knowledge of different industry sectors and sector risk profiles/ trends In-depth understanding of Institutional competitor activity, drivers, products, strengths, vulnerabilities, market share and client base accordingly to meet business objectives.
Broad and detailed technical knowledge of general Institutional Banking practices and procedures.
Good customer relationship and sound understanding of bank's products, policies and procedures.
Analytical - ability to identify and analyze patterns and trends, see the relationship between cause and effect, has an enquiring mind.
Fluent in verbal and written communication in English and Swahili.
Strong in numerical skills and financial acumen to analyze, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios, Persuasive - Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments.
Word/Excel/Power point skills.
Key responsibilities
- Monitoring and manage complete regulatory compliance (KYC); Control Self-Assessment and addressing of root-cause for issues raised.
- Relationship Management and Business growth.
- LocationSouthern Zone.
- Managing the Institutional Banking liability & loan book inside the bank's risk appetite statement.
- Preparing quality clients credit applications for submission to CREDCO.
- Developing and implement a client-calling schedule to visit every clients in the portfolio.
- Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes and regulations.
- Accurately and efficiently processing customer mandates/ documentation requirements for financial facilities.
- Gather information that is needed to prepare and assess credit applications to manage customer expectations.
- Maintaining a high quality of the asset book, ensure excellent performance and maximum returns of the portfolio.
- Making sure proper record keeping for every documents submitted by clients for services at the bank.
- That the portfolio remains credit worthy and inside the policies of the bank.. This as well covers consult with staff in Risk, Credit, Legal and Compliance departments.
- Risk Management.
- Performing a proactive liaison role between customers, client service delivery team and back-office service fulfilment and credit functions.
- Identify and take ownership of sales leads generated for the bank; Ecosystem banking - Corporate Banking, Business Banking and Retail Banking.
- Identify and develop a target pipeline and aggressively market for new profitable institutional customers and exploit cross-selling opportunities.
- Maintaining high standard of operational controls covering adherence to Risk Management and Compliance guidelines.
- Proactively manage client portfolio in compliance with regulatory environment, keeping up with bank's guidelines, policies and procedures to mitigate financial loss and fraud inside the bank.
- Mine and analyze customer data to identify and plan for expansion and/or extra business opportunities for the bank.
- Always ensure growth of a quality credit portfolio and a sustainable self-funded wholesale banking balance-sheet.
- Adhere to high professional standards and strive to provide quality services and competitive pricing to clients by ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing institutional Customers.
- Interact frequently and closely with every clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.
- Partner with product team and remaining internal staff to deliver a clear account plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products by capitalizing on bank's competitive attributes e.g. Network, balance sheet, brand and others.
- Customer Service Quality and Efficiency.
- Managing the development of prudently priced assets, cost-effective long-term liability with reputable institutions and organizations so that Bank's maximum profitability.
- Managing the product partners so that that work standards and quality work output targets are set, achieved and maintained.
- Position.
- Managing existing customer relationships via routine contacts and visits by ensuring customers' banking needs are addressed effectively in a manner.
Requirements
- NMB Bank Plc is an Equal Opportunity Employer.
- Ought to you receive a solicitation for the payment of a fee, please disregard it.
- Open Careers Portal.
- Only shortlisted candidates will be contacted.
- Bachelor's degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields.
- NMB Bank Plc does not charge every fee in connection with the application or recruitment process.
- We are committed to creating a diverse environment and achieving a gender balanced workforce.
- Master's degree in business studies is a useful extra Postgraduate education in Banking and/or Banking certification(s) is a useful extra A minimum of 4 years' experience in Relationship Management managing government and remaining public sector clients.
- Female candidates and people living with disabilities are strongly encouraged to apply for this position.
Key skills
- Talent Acquisition
- Sales & Business Development
- Customer Relationship Management
- Regulatory Compliance
- Microsoft Excel & Office
How to apply
Apply through the NMB Bank Plc careers portal for this Relationship Manager Institutional Banking.
Apply on the NMB Bank Plc site
Common questions
- What role is open?
- NMB Bank Plc is recruiting a Relationship Manager Institutional Banking.
- Where is the job based?
- The post is based in Southern Zone.
- How do I apply?
- Submit your application directly on the employer's official portal: Apply on the NMB Bank Plc site
Jobconnect application guidance
Before applying for Relationship Manager Institutional Banking, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- For finance roles, highlight accuracy, reporting tools, cash handling, compliance, risk control, and measurable results.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Relationship Manager Institutional Banking at NMB Bank Plc, align your CV with the location and role context: Southern Zone.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
Advert requirement: Open Careers Portal. How would you demonstrate this requirement using a specific example from your work or training? Describe the task, your actions, relevant tools and outcome. Be clear about anything you have not yet done.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
General practice Describe a time you worked with others to solve a problem. Distinguish your own contribution from the team outcome.
General practice How do you organize work when priorities compete? Use a real example covering priorities, communication and results.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
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The preview and downloaded Word letter update as you type.
Refer to the letter heading above, I am writing to apply for the Relationship Manager Institutional Banking position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Relationship Manager Institutional Banking. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Bachelor's degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields. Master's degree in business studie.
I am especially interested in this role because it aligns with responsibilities such as Bank's maximum profitability. Identify and take ownership of sales leads generated for the bank; Ecosystem banking - Corporate Banking, Business Banking and Retail Bankin.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
How to apply for this job
For Relationship Manager Institutional Banking, use the method in this advert.
- Open the NMB careers portal and log in to apply for this vacancy
- Open the official application page: https://careers.nmbbank.co.tz/nmb_career/career.aspx.
- Create or log into your candidate account and complete the form for Relationship Manager Institutional Banking.
- Upload your CV and the required documents, then submit. Apply as soon as possible.
- Never pay for a form, interview, medical check, or job offer.
Open the NMB careers portal and log in to apply for this vacancy.
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