3 vacancies at ASA Microfinance Tanzania Limited July 2026

Company: ASA Microfinance (Tanzania) Limited

Location: Dar es Salaam

Type: Full time Jobs

Category: Banking and Finance JobsLoan Officer Jobs

ASA Microfinance (Tanzania) Limited, incorporated under the Companies Act, 2002, is a subsidiary of ASA International (www.asa-international.com), one of the world’s leading microfinance institutions.

The Company is an equal opportunity employer and is inviting applications from qualified, competent, and dynamic Tanzanian citizens with a strong commitment to socio-economic development to fill the following vacant positions:

Position: Grievance Mitigation Committee (GMC) Head — 01 post

Role

The GMC Head is an independent position whose sole responsibility is to settle unresolved employee grievances that may have adverse impact on the effective operation of ASAI. The GMC Head is accountable for ensuring that both parties find the GMC mitigation process transparent, informative and thorough, whilst adhering to policy and thus regulations. She has to carry out her position’s responsibilities in such a way that minimizes risks related with staff privacy and ensure that all disclosures & relevant data & documents will be handled seriously, treated as confidential and managed without fear of reprisal of any form upon any employee. She must adhere to all of the requirements established by the GMC-Chairperson of Group-GMC at each stage of GMC functionality.

Responsibilities

Employee complaint or appeal and Direct Complaint must be opened by GMC-Head.

Immediately forward all the received Appeal, Direct Complaint and Complaint reported in GMC-Entity to GMC-Group for further guideline and ensuring adherence to GMC-Group guidelines during the mitigation process.

Maintain confidentiality in GMC activities and follow respective Entity manuals and Country Labor Law for upholding justice.

Send the following monthly GMC reports as per format within allotted time:

“Monthly Meeting & Appeal Report Format” (Annex-1): Two monthly meeting reports as per the “Monthly Meeting & Appeal Report Format” (Annex-1) are to send to GMC-Group. These reports are about the scrutinization and summarization of the received complaint/appeal.

“Monthly Complaints follow-up report” (Annex-3): This report contains employees’ complaints updated status.

“Punishment Report” (annex:2): This report scrutinizes whether the taken actions of management against staff for offences are compliant with the respective entity’s manual or not.

“Quarterly reports on Appeals & Direct complaints”: This report is about the final status of the received appeals and Direct Complaint.

Manual review—Scrutinization of differences on key practices between HR manual and Labor law regarding such as termination, demotion, promotion, increment held, penalty, transfer and others.

Lead the GMC sessions as the resource person in the orientation program, training session, exit interview and online training session that will be set by HR of the respective entity.

Follow and adhere to the GMC policy, procedure, and instructions of Group GMC-Chairperson.

Conduct physical visits to the respective Entity branches related to the grievance, if needed, after receiving guidance or instructions from Group-GMC.

Education and skills

Bachelor’s or master’s degree in Management, Law, or a related field.

Extensive experience (10-15 years) in managerial roles; priorities retired female professional.

Excellent verbal/writing communication skills in English.

Ability to handle stressful situations with grace and professionalism.

Strong communication and interpersonal skills.

Excellent problem-solving and conflict resolution abilities.

Track record of delivering excellent results in leadership roles and commanding respect.

Ability to analyze data and identify trends in staff complaints.

Knowledge of relevant laws and regulations of the respective entity.

Essential values, behaviors and skills

Self-Driven with a zeal to-do approach.

Excellent team player with a positive attitude.

Meticulous, attention to detail and ability to meet deadlines.

Strong understanding of country’s laws.

Strong moral & ethical values and good physical & mental health with strong integrity.

Ability and willingness to visit branch as and when necessary.

Position: Chief Commercial Officer (CCO) — 01 post

Job responsibilities

Develop and implement the Company’s commercial strategy to achieve sustainable growth and profitability.

Lead business development initiatives, market expansion, and customer acquisition strategies.

Drive portfolio growth and ensure achievement of business targets across all branches and regions.

Oversee sales, marketing, product development, and customer relationship management functions.

Identify new market opportunities and recommend innovative products and services to enhance competitiveness.

Monitor market trends, competitor activities, and customer needs to support strategic decision-making.

Establish and maintain strong relationships with key stakeholders, regulators, business partners, and clients.

Lead the development and execution of annual business plans, budgets, and growth strategies.

Ensure effective implementation of branch expansion and market penetration initiatives.

Monitor branch performance and provide strategic recommendations to improve productivity and profitability.

Collaborate with Operations, Risk, Finance, and IT departments to ensure efficient delivery of commercial objectives.

Drive customer experience initiatives and ensure high levels of customer satisfaction and retention.

Develop pricing strategies and business models to maximize revenue and market share.

Prepare periodic commercial performance reports and presentations for Management and the Board.

Ensure compliance with applicable regulatory requirements, internal policies, and governance standards.

Strengthen internal controls and promote a performance-driven culture across the business.

Lead, mentor, and develop commercial teams to enhance productivity and succession planning.

Identify and manage commercial risks that may impact the Company’s operations and profitability.

Implement process improvements and digital initiatives to enhance business efficiency and customer reach.

Academic qualification and experience requirements

Minimum Bachelor’s Degree in Business Administration, Economics, Marketing, Finance, Banking, or related field from a recognized institution.

Master’s Degree in Business Administration (MBA), Finance, Marketing, Strategic Management, or related discipline is highly preferred.

Minimum ten (10) years of professional experience in Banking, Microfinance, Financial Institutions, or related industries, with at least five (5) years in senior management positions.

Proven experience in business development, sales management, portfolio growth, and strategic leadership.

Strong understanding of microfinance operations, financial products, and market dynamics.

Demonstrated track record in leading large teams and delivering sustainable business growth.

Excellent strategic planning, analytical, negotiation, and decision-making skills.

Strong leadership and stakeholder management capabilities.

Excellent communication and presentation skills.

Proficient in the use of MS Office applications and business intelligence/reporting systems.

Key competencies

Strategic Leadership and Vision.

Commercial Acumen and Business Development.

Market Expansion and Customer-Centric Approach.

Financial and Portfolio Management.

Change Management and Innovation.

Team Leadership and People Development.

Risk Management and Regulatory Compliance.

Strong Interpersonal and Negotiation Skills.

Position: Legal Officer — 01 post

Job responsibilities

Provide legal advice and guidance to management and various departments on legal and regulatory matters.

Draft, review, and vet contracts, agreements, MoUs, and other legal documents to safeguard the Company’s interests.

Ensure compliance with all applicable laws, regulations, and internal policies.

Handle litigation matters and coordinate with external advocates on court cases and legal proceedings.

Prepare legal opinions and provide recommendations on legal risks and implications.

Follow up on debt recovery cases and support enforcement of legal actions where necessary.

Liaise with regulatory authorities, government institutions, and other stakeholders on legal matters.

Monitor changes in laws and regulations and advise management on their impact on the Company’s operations.

Support disciplinary processes by providing legal guidance on employee relations matters.

Maintain proper custody and filing of all legal documents, contracts, and case files.

Assist in preparing board papers, resolutions, and corporate governance documentation as required.

Conduct legal due diligence and risk assessments for Company projects and initiatives.

Ensure timely renewal of licenses, permits, and statutory registrations.

Support internal investigations and provide legal recommendations on compliance issues.

Strengthen legal and compliance controls to minimize legal exposure and operational risks.

Coordinate with external lawyers and regulatory bodies during inspections, audits, and legal proceedings.

Conduct legal awareness training for staff on relevant laws and compliance requirements.

Implement process improvements to enhance efficiency in legal operations.

Academic qualification and experience requirements

Minimum Bachelor’s Degree in Law (LL.B) from a recognized institution.

Admission to the Bar and possession of a valid Practicing Certificate will be an added advantage.

Minimum five (5) years of professional experience in legal practice or corporate legal affairs is a MUST.

Preferably experience in working with Microfinance Institutions, Banks, Financial Institutions, Law Firms, or Consultancy Firms.

Sound knowledge of corporate law, labour laws, contract law, and regulatory compliance requirements.

Experience in handling litigation, debt recovery, and legal documentation.

Strong analytical, negotiation, and communication skills.

Proficient in the use of MS Office applications and legal management systems.

Remuneration

An attractive and competitive remuneration package will be offered based on qualifications and experience.

General requirements for applicants of all posts

Application Letter.

Curriculum Vitae enclosing details of Work experience, skills and with postal and telephone contacts of Three Referees.

Mode of application

Applicants who consider himself/herself competent with the above-mentioned position, please send your application to recruitment@asatanzania.co.tz or you can drop your Application in Our Head Office at:

Plot No.87, Msese Street

Kinondoni Road before 1700HRS on 31st July 2026

Only short-listed candidate will be contacted for interview. No phone calls are allowed for inquiry. No allowances will be admissible for interview.