Exim Bank Tanzania Job Vacancy — Manager Digital Recovery
To monitor accounts showing signs of concern, prevent deterioration into non-performing status, and implement effective recovery strategies for non-performing and written-off accounts.
Manager Digital Recovery
Exim Bank Tanzania in
Dar es Salaam
Job Description
To monitor accounts showing signs of concern, prevent deterioration into non-performing status, and implement effective recovery strategies for non-performing and written-off accounts.
PRINCIPAL ACCOUNTABILITIES
Responsibilities
- Identify accounts exceeding sanctioned limits, expired facilities, or with incomplete compliance requirements.
- Drive achievement of recovery targets for NPL and written-off accounts.
- Engage customers through calls, meetings, and correspondence to agree on repayment plans.
- Recommend settlements, rescheduling, or compromise solutions where appropriate.
- Prepare management reports, Board papers, and regulatory submissions.
- Ensure compliance with internal policies and regulatory requirements.
- Propose and support accounts for write-offs as per regulatory or any other requirements.
- Propose and document accounts to be abandoned from the SAM portfolio because of exhaustive recovery or settlement process.
- Coordinate internal and external audits and address findings.
- Identify accounts for legal action and liaise with legal teams.
- Represent the bank in court proceedings as required.
- Represent the bank in bank’s and Court’s auctions.
- Manage External Debt Collectors (EDCs).
Decision-Making Authority
- Negotiate repayment plans with delinquent customers.
- Issue reminder letters and legal demand notices.
- Engage third-party recovery agents.
- Conduct customer visits to assess business performance.
Skills and Qualifications
- Bachelor’s degree in Banking, Finance, or a related field.
- Minimum of 5 years’ experience in credit risk or recovery environment.
- Strong knowledge of legal and regulatory frameworks in banking.
- Analytical and problem-solving skills.
- Strong communication and negotiation skills.
How to Apply
Send your CV and cover letter to: hrrecruit@eximbank.co.tz
NB: Only shortlisted candidates will be contacted.
Exim Bank (T) Ltd is an employer that provides equal opportunities and is dedicated to fostering a diverse workplace and attaining a gender-balanced team. We highly encourage women and individuals with disabilities to submit their applications for this position.
How to approach this opportunity
Before applying for Exim Bank Tanzania Job Vacancy — Manager Digital Recovery, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- For finance roles, highlight accuracy, reporting tools, cash handling, compliance, risk control, and measurable results.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
Tailor your CV before applying
For Exim Bank Tanzania Job Vacancy — Manager Digital Recovery, align your CV with the location and role context: Dar es Salaam.
Questions to prepare for
Before interviewing for Exim Bank Tanzania Job Vacancy — Manager Digital Recovery, Dar es Salaam, prepare short answers backed by real examples from your experience.
Describe your experience with financial accuracy, reconciliation, reporting, or cash handling.
How do you ensure compliance and reduce errors in financial work?
Give an example of a report, system, or data you used to improve decisions.
How would you handle a difficult customer, loan, or recovery case professionally?
What steps would you take if you found a difference in accounts, payments, or financial records?
How do you protect customer or company confidentiality in finance-related work?
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Refer to the letter heading above, I am writing to apply for the Exim Bank Tanzania Job Vacancy — Manager Digital Recovery position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to To monitor accounts showing signs of concern, prevent deterioration into non-performing status, and implement effective recovery strategies for non-pe....
I am especially interested in this role because it aligns with responsibilities such as To monitor accounts showing signs of concern, prevent deterioration into non-performing status, and implement effective recovery strategies for non-performing and written.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
Apply using the employer application link.
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