Exim Bank Tanzania Job Vacancy — Manager Digital Recovery
To monitor accounts showing signs of concern, prevent deterioration into non-performing status, and implement effective recovery strategies for non-performing and written-off accounts.
Manager Digital Recovery
Exim Bank Tanzania in
Dar es Salaam
Job Description
To monitor accounts showing signs of concern, prevent deterioration into non-performing status, and implement effective recovery strategies for non-performing and written-off accounts.
PRINCIPAL ACCOUNTABILITIES
Responsibilities
- Identify accounts exceeding sanctioned limits, expired facilities, or with incomplete compliance requirements.
- Drive achievement of recovery targets for NPL and written-off accounts.
- Engage customers through calls, meetings, and correspondence to agree on repayment plans.
- Recommend settlements, rescheduling, or compromise solutions where appropriate.
- Prepare management reports, Board papers, and regulatory submissions.
- Ensure compliance with internal policies and regulatory requirements.
- Propose and support accounts for write-offs as per regulatory or any other requirements.
- Propose and document accounts to be abandoned from the SAM portfolio because of exhaustive recovery or settlement process.
- Coordinate internal and external audits and address findings.
- Identify accounts for legal action and liaise with legal teams.
- Represent the bank in court proceedings as required.
- Represent the bank in bank’s and Court’s auctions.
- Manage External Debt Collectors (EDCs).
Decision-Making Authority
- Negotiate repayment plans with delinquent customers.
- Issue reminder letters and legal demand notices.
- Engage third-party recovery agents.
- Conduct customer visits to assess business performance.
Skills and Qualifications
- Bachelor’s degree in Banking, Finance, or a related field.
- Minimum of 5 years’ experience in credit risk or recovery environment.
- Strong knowledge of legal and regulatory frameworks in banking.
- Analytical and problem-solving skills.
- Strong communication and negotiation skills.
How to Apply
Send your CV and cover letter to: hrrecruit@eximbank.co.tz
NB: Only shortlisted candidates will be contacted.
Exim Bank (T) Ltd is an employer that provides equal opportunities and is dedicated to fostering a diverse workplace and attaining a gender-balanced team. We highly encourage women and individuals with disabilities to submit their applications for this position.
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