Senior Operations Manager Job Opportunity at Bolt Tanzania
Job snapshot
Bolt Tanzania is recruiting a Senior Operations Manager Job Opportunity. The post centres on safe, timely transport operations. The post is based in Dar es Salaam, Tanzania, closing on October 02, 2026.
| Role | Senior Operations Manager Job Opportunity |
|---|---|
| Employer | Bolt Tanzania |
| Location | Dar es Salaam, Tanzania |
| Team | Business Operations / Mobility |
| Deadline | October 02, 2026 |
Bolt Tanzania runs transport operations to schedule and standard.
Role overview
The Senior Operations Manager leads Bolt's operational strategy in Tanzania, overseeing Driver Engagement, Marketplace Efficiency, Rider Growth, and Platform Safety.
This role takes full ownership of mission-critical KPIs-from supply retention and unit economics to regulatory compliance and city-level execution-leading the local operations team and aligning closely with global HQ stakeholders to build a safe, compliant, and sustainable urban mobility ecosystem.
Key responsibilities
- Preserve trip authenticity, mitigate operational risks, and maintain regulatory compliance.
- Coordinating onboarding, activation, and performance programs to boost driver loyalty and minimize churn.
- Continuously monitor marketplace metrics to optimize efficiency.
- Supply-Demand Optimization: Balance rider demand and driver supply to minimize trip cancellations, optimize estimated time of arrival (ETA), and improve broad marketplace reliability.
- Rider Growth & Lifecycle Management: Drive active rider growth, increase rides per user, and boost Customer Lifetime Value (LTV) by collaborating with Marketing on demand-generation campaigns and category expansion.
- City-Level Execution: Direct city-specific performance strategies, identifying operational bottlenecks and implementing cross-functional solutions across different regions in Tanzania.
- Position: Senior Operations Manager.
- Driver Engagement & Supply Retention: Formulate and execute driver retention strategies to maintain active supply, targeting over 90% Month-over-Month (MoM) retention.
- LATRA, law enforcement, and tax agencies.. This as well covers safety, Compliance & Risk Management: Lead safety and compliance initiatives in partnership with local authorities,.
- Job ID: 128283.
- Marketplace Performance & Unit Economics: Maximize completed rides while ensuring profitability alignment with Payback and Internal Rate of Return (IRR) targets.
Requirements
- Regulatory & Communication Skills: Strong stakeholder management skills; fluent in English (Swahili proficiency is a useful extra).
- Leadership Track Record: Proven experience leading large-scale operational teams and managing complex, multi-variable marketplace systems.
- Education: Bachelor's degree in Business Administration, Operations Management, Logistics, Economics, Engineering, or a related field.
- Analytical Capability: Advanced, expert-level data analysis skills using Microsoft Excel or Google Sheets.
- Experience: 9+ years of progressive operational leadership experience inside mobility, ride-hailing, tech marketplaces, or logistics platforms.
- Work Culture: High-autonomy hybrid work model (minimum 2 in-office days per week), rapid career progression opportunities, and international impact.
- Compensation & Equity: Competitive base salary accompanied by stock options and wellness benefits.
Key skills
- Data Analysis
- Stakeholder Engagement
- Logistics & Fleet Operations
- Regulatory Compliance
- Microsoft Excel & Office
How to apply
Qualified candidates should submit their application online via the official Bolt careers portal before the closing deadline.
Target Candidate: Open to all qualified candidates (Gender: Both).
Apply on the Bolt Tanzania site
Common questions
- What role is open?
- Bolt Tanzania is recruiting a Senior Operations Manager Job Opportunity.
- Where is the job based?
- The post is based in Dar es Salaam, Tanzania.
- When does it close?
- The closing date is October 02, 2026.
- How do I apply?
- Submit your application directly on the employer's official portal: Apply on the Bolt Tanzania site
Jobconnect application guidance
Before applying for Senior Operations Manager Job Opportunity, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Oct 2, 2026.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Senior Operations Manager Job Opportunity at Bolt Tanzania, align your CV with the location and role context: Dar es Salaam.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
General practice Describe a time you worked with others to solve a problem. Distinguish your own contribution from the team outcome.
General practice How do you organize work when priorities compete? Use a real example covering priorities, communication and results.
General practice Why are you interested in this role? Refer to the advertised work and your goals, not invented claims about the employer.
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Refer to the letter heading above, I am writing to apply for the Senior Operations Manager Job Opportunity position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Senior Operations Manager Job Opportunity. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to The Senior Operations Manager leads Bolt’s operational strategy in Tanzania, overseeing Driver Engagement, Marketplace Efficiency, Rider Growth, and P.
I am especially interested in this role because it aligns with responsibilities such as LATRA, law enforcement, and tax agencies. Preserve trip authenticity, mitigate operational risks, and maintain regulatory compliance. Candidate Qualifications & Experienc.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Oct 2, 2026.
Thank you for considering my application.
How to apply for this job
For Senior Operations Manager Job Opportunity, use the method in this advert and finish before October 02, 2026.
- Open the official application page: https://bolt.eu/en/careers/positions/42b3e34f-b3bb-478a-bc07-f0d7758c644f/.
- Create or log into your candidate account and complete the form for Senior Operations Manager Job Opportunity at Bolt Tanzania.
- Upload your CV and the required documents, then submit. Submit before October 02, 2026.
- Never pay for a form, interview, medical check, or job offer.
Apply using the employer application link.
Legitimate employers in Tanzania and Jobconnect Portal will NEVER charge job seekers money for application forms, uniform fees, medical checks, or interview guarantees.
