NMB CAREERS

Manager; HR Transactional Services

NMB Bank Plc | Head Office

Jul 11, 2026 - 00:26
Jul 17, 2026 - 23:55
 0  8
NMB Bank Plc Head Office Full-time
Manager; HR Transactional Services

Position

Company
NMB Bank Plc

Location
Head Office

Job Purpose

To oversee, supervise and coordinate the HR Transactions Services Unit to ensure staff Compensation and Benefits, Payroll, other HR transactions are operating efficiently and accurately while maintaining payroll standards and staff morale.

Main Responsibilities

Oversee end-to-end payroll processing, ensuring accuracy and the timely payments of salaries to all staff.
Monitor employment costs and payroll cost trends against budget and advise Management on any deviation.
Ensure payment of benefits as approved by Management (advances, loans processing, staff bonus, leave allowance etc.)
Support HR outsourced services on timely payment of various items including control number payments, medical and staff benefits.
Ensure compliance with all statutory requirements and statutory deductions are accurately and timely processed including Pension, PAYE, WCF, HESLB and others.
Process and pay all terminal benefits including one month salary in lieu of notice of termination, leave allowance, outstanding leave days etc.
Develop and nurture relationships with key internal and external stakeholders such as Internal and External Auditors, BOT, Finance, TRA, Pension authorities, Legal and Government agencies and other authorities.
Establish and supervise HR Transactions services unit and ensure compliance with processing HR Transactions including Payroll.
Ensure proper maintenance of payroll data and related system(s)
Ensure that staff loans and advances are accurately processed and deducted at source and reports are available when required.
Provide data, reports, and other information to internal and external auditors, close audit queries pertaining to HR Transactional Services.
Ensure monthly payroll and loans' reconciliations are done accurately and on time.
Manage, lead, develop, and provide guidance on priorities, assignments and performance of HR Transactions team members.
Assess and monitor the training and development needs of direct reports.

Knowledge and Skills

Business understanding of commercial contextual payroll, compensation & employees' benefits
Technical Proficiency in advanced excel, word, PowerPoint, payroll processing.
Behavioral Building positive working relationships, attention to details, communication, contributing to team success, decision-making, information monitoring, planning & organizing, quality orientations and ability to handle highly confidential staff data.

Qualifications and Experience

Bachelor's Degree in Human Resources, Finance, Business or related fields.
Master's degree in business studies is an added advantage
Postgraduate education in Banking and/or Banking certification(s) is an added advantage
Minimum of 4 years' experience in the field of Payroll Administration, Compensation and Benefits.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.

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Jobconnect application guidance

How to approach this opportunity

Before applying for Manager; HR Transactional Services, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.

1 Match your CV Highlight the skills, qualifications, and achievements that directly relate to this role. Avoid sending a generic CV.
2 Apply safely Use the application instructions provided in the advert. Never pay money to get a job, interview, or application form.
3 Prepare evidence Keep certificates, references, portfolio links, and measurable work examples ready before submitting.
4 Track your application Note the location: Head Office. Save the job, record the deadline, and follow up only through official channels.
Quick readiness check
  • Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
  • Prepare a short application message that mentions the exact job title and why you fit the role.
  • Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV
CV hints for this job

Tailor your CV before applying

For Manager; HR Transactional Services at NMB Bank Plc, align your CV with the location and role context: Head Office.

Professional summary Start with a short summary that mentions the target role, your strongest matching experience, and the value you bring.
Key skills Add 6-10 skills that match the advert. Avoid unrelated skills that distract from the role.
Experience bullets Move the most relevant skills, qualifications, and achievements for this post into your profile summary.
Proof of fit Replace generic duties with results, tools used, number of people served, targets met, or problems solved.
Possible CV keywords: Manager Transactional Services Careers Bachelor Degree
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Interview preparation

Questions to prepare for

Before interviewing for Manager; HR Transactional Services - NMB Bank Plc, Head Office, prepare short answers backed by real examples from your experience.

1

Why do you think the Manager; HR Transactional Services role is a good fit for you?

2

Which of your skills best match this position?

3

Give an example of an achievement or work challenge you solved.

4

How would you contribute to the organization if selected?

5

Which requirement in this advert best matches your experience, and what proof can you share?

6

How do you organize your work and deliver results within deadlines?

Match answers to the advert Use real examples Prepare documents and references
AL View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Use this as a starting point only. Replace placeholders with your real details, add your strongest achievements, and match the final wording to the employer instructions.
YOUR NAME,
YOUR POSTAL ADDRESS,
HEAD OFFICE.
AUGUST 15, 2026.
THE HUMAN RESOURCES MANAGER,
NMB BANK PLC,
HEAD OFFICE.
Dear Sir/Madam,
RE: APPLICATION FOR MANAGER; HR TRANSACTIONAL SERVICES

Refer to the letter heading above, I am writing to apply for the Manager; HR Transactional Services position at NMB Bank Plc. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.

My background has prepared me to contribute effectively in nmb careers. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Bachelor's Degree in Human Resources, Finance, Business or related fields. Master's degree in business studies is an added advantage Postgraduate educ....

I am especially interested in this role because it aligns with responsibilities such as Oversee end-to-end payroll processing, ensuring accuracy and the timely payments of salaries to all staff. Monitor employment costs and payroll cost trends against budget.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.

I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.

Thank you for considering my application.

Yours faithfully,
___________________
(Insert your handwritten signature here)
YOUR NAME
Phone: YOUR PHONE NUMBER | Email: YOUR EMAIL ADDRESS
Application details

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