Drill Product Master [P3] at Sandvik
Drill Product Master – Sandvik Mining & Construction Tanzania Limited Sandvik Mining and Rock Solutions Our Company and Culture Sandvik Mining and Rock Solutions (SMR) is a global leading supplier of equipment and tools, parts, service, digital and electrification solutions and other sustainability-driving technologies for the mining and construction industries. One of […]
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Drill Product Master – Sandvik Mining & Construction Tanzania Limited
Sandvik Mining and Rock Solutions
Our Company and Culture
Sandvik Mining and Rock Solutions (SMR) is a global leading supplier of equipment and tools, parts, service, digital and electrification solutions and other sustainability-driving technologies for the mining and construction industries. One of our key success factors is our 17 000 brilliant employees – the ones who brought us to the market leading position we hold today, and the ambassadors of our brand and culture. To continue attracting, engaging, and developing top talents in a relevant way for our business, we’re now making a move towards an even more employee-centric, digital and agile approach.
In line with the Sandvik strategy of Advancing to 2030, Our five strategic objectives, focusing on growth, innovation, digitalization, profitability, and high-performing teams, with sustainability embedded in all operations. We also embrace our core values: Winning together, Curiosity, Responsibility and Customer focus. We’re now looking for a Drill Product Master for our operations in Tanzania. Are you ready to embark on an exciting career where you get the chance to work together with brilliant minds and shape best practices in an international area?
What we do?
Within our Sales Area, we are responsible for sales and service activities in the Tanzania territory including. Our sales are well balanced between the mining and construction industries, and our customer base ranges from large multinational companies to small and medium sized enterprises – consisting of both end-customers and dealerships. It is with passion, expertise, and an innovative mindset we provide our customers with the best overall experience.
The role
You’ll be joining the Sales Area in Tanzania that has the potential for further significant growth through both growing market share and ensuring we respond to our customer needs with best supports and solutions. You will be the division technical contact person – with two-way communication; to Sales Area and to EQ Product Line/Factory, developing, maintaining and growing product solutions with value propositions from Sandvik.
This is done in close collaboration with the Key Account Managers, Service Managers, the Logistics – Parts & Services Division, Order Desks, Equipment Business Line Managers as well as other internal and external stakeholders.
Below is the summary of key accountabilities for this role:
- Provide information on accuracy of Machine Life Operating Cost (MLOC);
- Assist in investigating warranty claims proactively and reactively to ensure customer satisfaction and provide feedback to the Service Manager.
- Perform root cause analysis / trouble shooting (only 2nd line product)
- Collect technical feedback in Sales Area (inputs into Database).
- Make recommendations based on reports to better serve the customer and improve processes.
- Perform adjustments of systems on client equipment.
- Work proactively to develop new solutions to prevent recurring problems.
- Upon request, provide application advice to sales and review operating cost proposals.
- Takes technical and application ownership of market releases of new products and new product versions, and ramp down old products.
- Conduct product launch, testing and commissioning services.
- Support operational readiness activities for large projects.
- Support in technical details during New Product Development (NPD) process.
- Aftermarket support to Equipment divisions and Sales Areas.
- Prepare and execute all activities in line with SHEQ rules, regulations, procedures, instructions, guidelines, and promote awareness, including addressing anomalies to others.
- Coach, Mentor, Trainer (incl. knowledge transfer between factory and Sales Area).
- Collaborate with Parts & Services division and take technical responsibility toward training interventions in relevant Sales Area.
- Perform duties as per required standards and adhere to all Company Policies & Procedures including those in relations to Safety, Health, Environment, Quality & Community Relations.
Your Profile
To be successful in this position you must be trade qualified or have similar qualifications disciplined in mechanical, electrical and hydraulics systems.
You will have extensive experience in a similar role in the underground mining industry with a minimum of seven years’ experience maintaining Sandvik underground drilling equipment. Importantly, you must have a strong understanding of underground machines, operating principles and practices combined with deep working knowledge of the Sandvik product range.
In addition to your expert technical knowledge, you should have good communication and customer service skills and the ability to build long term relationships. Training experience or qualifications will be looked upon favourably. Our vision of zero-harm for our people, the environment we work in, our customers and our suppliers, is shared by you.
What is in it for you?
- A globally competitive salary with benefits including site and travel allowances.
- All required work permits and visas
- Options for roster including 8:4 or residential.
- Versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career.
- Be part of a country leader that is shaping the future of the Mining Industry in sustainable ways.
A few words about us
At Sandvik, we offer a global arena of brilliant minds, and we’re technology driven, innovative, entrepreneurial, and inclusive! Success is a team effort, and we believe that diversity inspires, so we invest in supporting each other, learning together, and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.
What is in it for you?
We offer you versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career. In addition, we offer good employee benefits and inclusive corporate culture focused on sustainable development, with values such as Innovation, Fair Play, Customer Focus and Passion to Win.
How to approach this opportunity
Before applying for Drill Product Master [P3] at Sandvik, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Aug 10, 2026.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
Tailor your CV before applying
For Drill Product Master [P3] at Sandvik at Sandvik, align your CV with the location and role context: Mwanza, Tanzania.
Questions to prepare for
Before interviewing for Drill Product Master [P3] at Sandvik - Sandvik, Mwanza, Tanzania, prepare short answers backed by real examples from your experience.
Why do you think the Drill Product Master [P3] at Sandvik role is a good fit for you?
Which of your skills best match this position?
Give an example of an achievement or work challenge you solved.
How would you contribute to the organization if selected?
Which requirement in this advert best matches your experience, and what proof can you share?
How do you organize your work and deliver results within deadlines?
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Refer to the letter heading above, I am writing to apply for the Drill Product Master [P3] at Sandvik position at Sandvik. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Drill Product Master – Sandvik Mining & Construction Tanzania Limited Sandvik Mining and Rock Solutions Our Company and Culture Sandvik Mining a....
I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Aug 10, 2026.
Thank you for considering my application.
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