Senior NOC Engineer (2 Posts) at Mixx by Yas Tanzania
The Senior NOC Engineer provides Level 2 technical support, shift leadership, and advanced observability for Mixx by Yas fintech and mobile money infrastructure. The role is responsible for overseeing shift operational continuity, conductin...
Senior NOC Engineer (2 Posts)
Job Details
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Employer: Mixx by Yas Tanzania (Member of AXIAN Group)
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Position: Senior NOC Engineer
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Job ID: 142271
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Category: Engineering, Telecommunications & IT Operations
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Duty Station: Dar es Salaam, Tanzania
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Employment Type: Full-Time (Shift Roster: Alpha, Bravo, Charlie)
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Quantity: 2 Positions
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Application Deadline: August 27, 2026
Role Overview & Key Responsibilities
The Senior NOC Engineer provides Level 2 technical support, shift leadership, and advanced observability for Mixx by Yas fintech and mobile money infrastructure. The role is responsible for overseeing shift operational continuity, conducting complex root-cause investigations, managing critical incident escalations, and optimizing platform monitoring tools.
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Shift Leadership & Handover: Oversee operational shifts (Alpha, Bravo, Charlie), ensure seamless shift handover reports, and supervise NOC Operators’ daily performance.
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Advanced Incident Management: Act as an incident lead during high-severity disruptions, perform L2 end-to-end service troubleshooting, and manage vendor/supplier escalations. Senior NOC Engineer (2 Posts) at Mixx by Yas
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Observability & Analytics: Conduct deep-dive log analysis and performance correlation using Kibana, Grafana, and Prometheus to identify root causes, system anomalies, and service trends.
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Platform Health & Metrics: Refine monitoring thresholds, enhance alerting frameworks, and translate technical disruptions into business impact reports for management.
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Mentorship: Coach junior NOC operators, support onboarding programs, and refine operational standard operating procedures (SOPs).
Qualifications & Requirements
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Education: Master’s Degree or Engineering School Qualification in Computer Science, Networks & Telecommunications, Information Systems, or a related field.
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Experience: 4 to 8 years of technical experience in NOC, L2 Support, or DevOps environments.
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Technical Skills & Tools:
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Monitoring & Observability: Advanced Grafana dashboarding, Prometheus (PromQL), and Kibana/ELK log analysis. Senior NOC Engineer (2 Posts) at Mixx by Yas
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ITSM Systems: ITIL-aligned incident, problem, and change management using ServiceNow.
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Infrastructure & Fintech Systems: Familiarity with microservices (Docker, Kubernetes), mobile money, USSD channels, REST APIs, and digital transaction flows.
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Core Competencies: Ability to lead under pressure, strong analytical troubleshooting capabilities, vendor management, and effective technical communication skills.
How to Apply
Interested candidates who meet the requirements should submit their application through the official Yas Tanzania / Mixx recruitment portal before the closing date.
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Application Deadline: August 27, 2026
How to approach this opportunity
Before applying for Senior NOC Engineer (2 Posts) at Mixx by Yas Tanzania, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert before Aug 27, 2026.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
Tailor your CV before applying
For Senior NOC Engineer (2 Posts) at Mixx by Yas Tanzania, align your CV with the location and role context: Dar es Salaam, Tanzania.
Questions to prepare for
Before interviewing for Senior NOC Engineer (2 Posts) at Mixx by Yas Tanzania, Dar es Salaam, Tanzania, prepare short answers backed by real examples from your experience.
Why do you think the Senior NOC Engineer (2 Posts) at Mixx by Yas Tanzania role is a good fit for you?
Which of your skills best match this position?
Give an example of an achievement or work challenge you solved.
How would you contribute to the organization if selected?
Which requirement in this advert best matches your experience, and what proof can you share?
How do you organize your work and deliver results within deadlines?
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Refer to the letter heading above, I am writing to apply for the Senior NOC Engineer (2 Posts) at Mixx by Yas Tanzania position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to The Senior NOC Engineer provides Level 2 technical support, shift leadership, and advanced observability for Mixx by Yas fintech and mobile money infr....
I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position before the application deadline of Aug 27, 2026.
Thank you for considering my application.
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