Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026
We are currently recruiting for a Reservations and Ticketing Agent in Dar Es Salaam – DAR
Reservations & Ticketing Agent
Qatar Airways
Dar es Salaam
Description
We are currently recruiting for a Reservations and Ticketing Agent in Dar Es Salaam – DAR
Based in Tanzania, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.
Key accountabilities
- Make and confirm reservations for passengers.
- Arrange Reservations and routing using timetables, airline manuals, reference guides
- Issue tickets quoting correct fare to reduce passenger complaints and debit notes.
- Advice on changes in flight plan or to cancel or confirm reservation.
- Advice load control personnel and other stations on changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
- Ensure that the sales report is closed on time.
- Initiate and promote QR product to generate the revenue.
- Record and process reservations made by phone/fax/e-mail; actions telex messages and authorities.
- Handle Help desk – assist travel agents with seat confirmations, upgrade/downgrade proposals.
- Issuance of refunds; process lost tickets and time barred tickets.
- Examine passenger ticket to direct/advise passenger correctly.
- Plan route and compute ticket cost, using schedules, rate books, and computer.
- Telephone customer or Travel Agent to advise of changes with travel conveyance or to confirm reservation, as well as alternate available options.
- Sell and assemble tickets for transmittal or mailing to customers.
- Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.
Qualification
To be successful in this role you will need.
- Relevant job-related experience from within the Aviation/travel industry -Recognized IATA / Airline
- Basic Tariff Course will be an added advantage.
- Fluent English language communication skills – spoken/written.
- Thorough knowledge of special rates/ offers / promotions.
- Has legal right to live and work in Tanzania.
How to Apply:
How to approach this opportunity
Before applying for Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
Tailor your CV before applying
For Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026, align your CV with the location and role context: Dar es Salaam.
Questions to prepare for
Before interviewing for Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026, Dar es Salaam, prepare short answers backed by real examples from your experience.
Why do you think the Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026 role is a good fit for you?
Which of your skills best match this position?
Give an example of an achievement or work challenge you solved.
How would you contribute to the organization if selected?
Which requirement in this advert best matches your experience, and what proof can you share?
How do you organize your work and deliver results within deadlines?
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
Refer to the letter heading above, I am writing to apply for the Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026 position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in jobs. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to To be successful in this role you will need. Relevant job-related experience from within the Aviation/travel industry -Recognized IATA / Airline Basic....
I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
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