Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026
We are currently recruiting for a Reservations and Ticketing Agent in Dar Es Salaam – DAR
Jobconnect analysis
The requirements below come from this advert. The accompanying CV suggestions are Jobconnect advice, not additional employer requirements.
Selected requirements and CV evidence
| Advertised requirement | Suggested evidence, if applicable |
|---|---|
| To be successful in this role you will need. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| Relevant job-related experience from within the Aviation/travel industry -Recognized IATA / Airline | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| Basic Tariff Course will be an added advantage. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| Fluent English language communication skills – spoken/written. | Describe a real task in which you used this language or communication skill, such as a report, presentation or customer interaction. |
| Thorough knowledge of special rates/ offers / promotions. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| Has legal right to live and work in Tanzania. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| CLICK HERE TO APPLY | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
Application readiness checklist
- Use the application channel linked in this advert and check that the role and employer match before sending documents.
Reservations & Ticketing Agent
Qatar Airways
Dar es Salaam
Description
We are currently recruiting for a Reservations and Ticketing Agent in Dar Es Salaam – DAR
Based in Tanzania, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.
Key accountabilities
- Make and confirm reservations for passengers.
- Arrange Reservations and routing using timetables, airline manuals, reference guides
- Issue tickets quoting correct fare to reduce passenger complaints and debit notes.
- Advice on changes in flight plan or to cancel or confirm reservation.
- Advice load control personnel and other stations on changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
- Ensure that the sales report is closed on time.
- Initiate and promote QR product to generate the revenue.
- Record and process reservations made by phone/fax/e-mail; actions telex messages and authorities.
- Handle Help desk – assist travel agents with seat confirmations, upgrade/downgrade proposals.
- Issuance of refunds; process lost tickets and time barred tickets.
- Examine passenger ticket to direct/advise passenger correctly.
- Plan route and compute ticket cost, using schedules, rate books, and computer.
- Telephone customer or Travel Agent to advise of changes with travel conveyance or to confirm reservation, as well as alternate available options.
- Sell and assemble tickets for transmittal or mailing to customers.
- Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.
Qualification
To be successful in this role you will need.
- Relevant job-related experience from within the Aviation/travel industry -Recognized IATA / Airline
- Basic Tariff Course will be an added advantage.
- Fluent English language communication skills – spoken/written.
- Thorough knowledge of special rates/ offers / promotions.
- Has legal right to live and work in Tanzania.
How to Apply:
Jobconnect application guidance
Before applying for Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- Identify 2-3 requirements from the advert and make sure they are clearly visible in your CV, cover letter, or application message.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Reservations & Ticketing Agent Job Opportunity at Qatar Airways | July 2026, align your CV with the location and role context: Dar es Salaam.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
Advert requirement: To be successful in this role you will need. How would you demonstrate this requirement using a specific example from your work or training? Describe the task, your actions, relevant tools and outcome. Be clear about anything you have not yet done.
Advert requirement: Relevant job-related experience from within the Aviation/travel industry -Recognized IATA / Airline Which roles or assignments demonstrate the experience requested here? Explain the dates, your responsibility, your actions and the outcome. Do not count overlapping periods twice.
Advert requirement: Basic Tariff Course will be an added advantage. What relevant experience or training could you discuss for this non-mandatory criterion? Treat this as optional, not a new eligibility rule. Be honest about experience you do not have.
Advert requirement: Fluent English language communication skills – spoken/written. Describe a real task where you used this language or communication skill. Explain the audience, the message and how you checked understanding. Use your own example.
Advert requirement: Thorough knowledge of special rates/ offers / promotions. How would you demonstrate this requirement using a specific example from your work or training? Describe the task, your actions, relevant tools and outcome. Be clear about anything you have not yet done.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
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Refer to the letter heading above, I am writing to apply for the Reservations & Ticketing Agent Job Opportunity at Qatar Airways position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Reservations & Ticketing Agent Job Opportunity at Qatar Airways. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to To be successful in this role you will need. Relevant job-related experience from within the Aviation/travel industry -Recognized IATA / Airline Basic.
I am especially interested in this role because it gives me an opportunity to apply my strengths, support the organization objectives, and continue growing professionally while delivering reliable results.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
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