Senior Credit Operations Officer– Wholesale, Syndication and SMEs
Jobconnect analysis
The requirements below come from this advert. The accompanying CV suggestions are Jobconnect advice, not additional employer requirements.
Selected requirements and CV evidence
| Advertised requirement | Suggested evidence, if applicable |
|---|---|
| Bachelor's degree in Banking, Finance, Commerce, Accounting, Economics or related fields. | Give the exact qualification, institution and completion status. If your qualification differs, check whether the employer accepts an equivalent. |
| Master's degree in business studies is a useful extra. | Give the exact qualification, institution and completion status. If your qualification differs, check whether the employer accepts an equivalent. |
| Banking experience of more than 3 years in Wholesale, SMEs & Syndication and Retail Credit Operations. | List relevant roles with month and year dates, and describe the work that matches this experience requirement. Do not count overlapping roles twice. |
| Banking certification(s) is a useful extra. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| Experience in loans is a useful extra. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| Female candidates and people living with disabilities are strongly encouraged to apply for this position. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
| NMB Bank Plc does not charge every fee in connection with the application or recruitment process. ought to you receive a solicitation for the payment of a fee, please disregard it. | Choose a real example matching this specific requirement. Explain your task, your own action and the outcome; include tools or scale only where you can substantiate them. |
Application readiness checklist
- Use the application channel linked in this advert and check that the role and employer match before sending documents.
Job snapshot
Senior Credit Operations Officer role at NMB Bank Plc. The role supports core financial processes and reporting. The post is based in Head Office.
| Role | Senior Credit Operations Officer |
|---|---|
| Employer | NMB Bank Plc |
| Location | Head Office |
NMB Bank Plc runs financial controls and monthly reporting.
Role overview
so that and accurate disbursement of secured retail and wholesale loans in line with credit policies and procedures, while minimizing risk, maintaining loan book quality, supporting the Manager in daily unit operations, dual authorization, and enhancing customer satisfaction through compliance with agreed service levels.
Main Responsibilities.
supporting the Manager in ensuring the daily logs of disbursement is done as per Service Level Agreement (SLA).
In absence of the Manager, distribute logs of pending to the team and ensure disbursement is done in accordance with credit policy and accuracy.
Advice the Management on gaps and arrears that need improvement to attain efficiency and accuracy within the unit.
reviewing submitted drawdowns and ensure completed before disbursement.
Create, extend and amend all Overdraft (OD) limits as per credit approval and customer requests.
reviewing and first level authorize entries within the unit that need duo authorization in the core banking system.
On daily basis, ensure that disbursement of all loans submitted from the business are done within agreed SLA.
In absence of the Manager, review all application drawdowns that are received for disbursement and allocate them to officers.
Verify and ensure customer data are correctly captured in core banking system and loan management system for first level approval.
Regular review of the existing disbursement check list and advice the Manager on gaps or improvement.
posting of liquidation amount received from collection and SAM team ensuring our NPL is managed.
amendment of accounts wrongly booked and approved for amendment from credit administration, business banking and consumer banking.
reporting of suspicious transactions, applications, risk events and incidences as per the procedure.
Coaching junior Officers and new recruited Officers from branch network on the controls and proper validation of credit applications before submission for disbursement.
reviewing and Data capturing for the credit card limit creation after approval from Credit.
Knowledge and Skills.
Operational understanding of the loan circle, NMB lending policies and loan products, Technical - Computer literacy (Excel application is crucial), Core banking system.
Behavioral - Data analysis, Time Management, Teamwork, attention to details, accuracy, result oriented and adaptability.
Key responsibilities
- LocationHead Office.
- Posting of liquidation amount received from collection and SAM team ensuring our NPL is managed.
- Position.
- Create, extend and amend every Overdraft (OD) limits as per credit approval and customer requests.
- On daily basis, ensure that disbursement of every loans submitted from the business are done inside agreed SLA.
- Supporting the Manager in ensuring the daily logs of disbursement is done as per SLA.
- Routine review of the existing disbursement check list and advice the Manager on gaps or improvement.
- In absence of the Manager, distribute logs of pending to the team and ensure disbursement is done in accordance with credit policy and accuracy.
- Reviewing submitted drawdowns and ensure completed ahead of disbursement.
- Reviewing and first level authorize entries inside the unit that need duo authorization in the core banking system.
- Verify and ensure customer data are correctly captured in core banking system and loan management system for first level approval.
- Reporting of suspicious transactions, applications, risk events and incidences as per the procedure.
- Coaching junior Officers and new recruited Officers from branch network on the controls and proper validation of credit applications ahead of submission for disbursement.
- Amendment of accounts wrongly booked and approved for amendment from credit administration, business banking and consumer banking.
- Advice the Management on gaps and arrears that need improvement to attain efficiency and accuracy inside the unit.
- In absence of the Manager, review every application drawdowns that are received for disbursement and allocate them to officers.
- Reviewing and Data capturing for the credit card limit creation following approval from Credit.
Requirements
- Ought to you receive a solicitation for the payment of a fee, please disregard it.
- We are committed to creating a diverse environment and achieving a gender balanced workforce.
- Female candidates and people living with disabilities are strongly encouraged to apply for this position.
- Open Careers Portal.
- Only shortlisted candidates will be contacted.
- NMB Bank Plc does not charge every fee in connection with the application or recruitment process.
- Master's degree in business studies is a useful extra Banking certification(s) is a useful extra Banking experience of more than 3 years in Wholesale, SMEs & Syndication and Retail Credit Operations Experience in loans is a useful extra NMB Bank Plc is an Equal Opportunity Employer.
- Bachelor's degree in Banking, Finance, Commerce, Accounting, Economics or related fields.
Key skills
How to apply
Apply through the NMB Bank Plc careers portal for this Senior Credit Operations Officer.
Apply on the NMB Bank Plc site
Common questions
- What role is open?
- NMB Bank Plc is recruiting a Senior Credit Operations Officer.
- Where is the job based?
- The post is based in Head Office.
- How do I apply?
- Submit your application directly on the employer's official portal: Apply on the NMB Bank Plc site
Jobconnect application guidance
Before applying for Senior Credit Operations Officer, review the requirements carefully, tailor your CV to the role, and follow the instructions shown in the advert.
- For finance roles, highlight accuracy, reporting tools, cash handling, compliance, risk control, and measurable results.
- Prepare a short application message that mentions the exact job title and why you fit the role.
- Keep your phone and email active after applying so you do not miss interview or assessment updates.
CV hints for this job
For Senior Credit Operations Officer– Wholesale, Syndication and SMEs at NMB Bank Plc, align your CV with the location and role context: Head Office.
Interview preparation
Jobconnect practice questions, not confirmed employer interview questions. Base your answers on your own experience.
Advert requirement: Open Careers Portal. How would you demonstrate this requirement using a specific example from your work or training? Describe the task, your actions, relevant tools and outcome. Be clear about anything you have not yet done.
General practice What would you want the employer to clarify about this advert? Prepare a question about something genuinely unstated. Do not assume pay, benefits or working arrangements.
General practice What would you need to learn to perform this role well? Explain any gap honestly and the practical steps you would take to learn.
General practice Describe a time you worked with others to solve a problem. Distinguish your own contribution from the team outcome.
General practice How do you organize work when priorities compete? Use a real example covering priorities, communication and results.
View sample application letter Dynamic draft tailored to this job post. Edit it before sending.
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Refer to the letter heading above, I am writing to apply for the Senior Credit Operations Officer position. After reviewing the advertised requirements, I believe my skills, experience, and commitment to professional results make me a strong candidate for this opportunity.
My background has prepared me to contribute effectively in work relevant to Senior Credit Operations Officer. I can bring relevant experience, strong attention to detail, and the ability to work responsibly with teams, clients, and organizational priorities. In tailoring this application, I would highlight evidence related to Bachelor's degree in Banking, Finance, Commerce, Accounting, Economics or related fields. Master's degree in business studies is a useful extra Bankin.
I am especially interested in this role because it aligns with responsibilities such as Supporting the Manager in ensuring the daily logs of disbursement is done as per SLA. In absence of the Manager, distribute logs of pending to the team and ensure disburs.... I am confident that my ability to learn quickly, communicate clearly, and deliver dependable work would support the goals of the organization.
I have attached my CV and supporting documents for your review. I would appreciate the opportunity to discuss how my qualifications match this position.
Thank you for considering my application.
Open the NMB careers portal and log in to apply for this vacancy.
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